McDonald's

3.0
1112 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8660 Hwy 188, Irvington, AL
36544, United States

Hours

Reviews

3.0
1,112 reviews
5 stars
287
4 stars
167
3 stars
202
2 stars
119
1 star
337

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, disorganization, and rude staff, leading to long wait times and incorrect orders.

Food Quality

Many reviews highlighted issues with food preparation, including undercooked items, incorrect orders, and unsatisfactory freshness.

Cleanliness

The restaurant was often described as dirty, with complaints about filthy bathrooms and unclean dining areas.

Customer Experience

Overall customer experiences varied, with some praising specific employees while many others expressed frustration with management and staff attitudes.

Inconsistent Availability

Customers noted frequent unavailability of menu items, such as frappés and milkshakes, contributing to dissatisfaction.
  • PJ
    Patrick Johnson
    1 day ago
    1.0
    I ordered 4 snack wraps only gave me 2 and ordered my little nephew a happy meal and extra apples did not even put the first bag of apples it
  • MT
    Melissa TR
    Nov 9, 2025
    3.0
    Specifically speaking about the lunch time drive-thru workers, they are friendly and professional and I really appreciate that. However, the food isn't great. The fries have always tasted like they're almost stale and the burgers are lacking.
  • SR
    shaun riendeau
    Nov 8, 2025
    1.0
    Hot garbage this morning. Ordered drive through and when they told me to pull around I knew it was going south. Screwed up two vehicles ahead’s order which had to be fixed then gave the next guy my food. Just had to get my money back and leave.
  • CB
    Chris Bryant
    Nov 5, 2025
    2.0
    Went through and grabbed a value meal which is supposed to include a small drink. Was informed they were out of small cups and would I like a medium or large. I said sure. When I got to the window, they charged for the upside, when it is their own fault they do not have the small cups to serve! Poor, poor customer service!
  • TW
    Tamisha Ward
    Nov 1, 2025
    2.0
    Smell like mildew in the walls as soon as you walk in the door, can’t even enjoy sitting & waiting on your food because of the smell.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Irvington, AL?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's offer delivery services, and if so, when?

Yes, McDonald's offers delivery service every day from 5:00 AM to 12:00 AM (midnight).