Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, with several instances of missing items or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and issues with food preparation hygiene.
Operational Issues
Customers experienced problems with the restaurant's hours of operation, including being closed when they should have been open and issues with mobile ordering.
KH
Kent Hutchinson
6 days ago
5.0
On a cold rainy night, hunger gnawed through my back. Wendy's was on my right! Stepped inside and ordered Dave's #1 double stacked. Set me right and restored my back! Thanks Wendy's!
DM
Dre Moore
Dec 5, 2025
1.0
Noticed the associates picking fries with her hands sorting them out to put in the fryer with no gloves on , while also kept rubbing her nasty hands on her pants .. they asked for my order , I turned back out of the store and left that establishment .
NM
Nate Manning
Dec 2, 2025
1.0
They make their own hours. Door and o lines says open at 6, get there at 630 to be told they don’t open till 7. Must me nice
JR
Jeffrey Rossman
Nov 25, 2025
5.0
Fresh and fast.
AW
Angelear Warren
Oct 25, 2025
1.0
Terrible. I asked for fries, no salt, and a fresh single patty. I was willing to wait for my food. Of course, it came up immediately. Salty fries to the touch. Patty, so cold that the extra slice of cheese didn't melt. I sent it back. They basically had me wait to give back what tasted like warmed-up fries and a warmed-up burger! Never again! I should have known! What restaurant in the Carl T Jones area has zero cars on Saturday evening (7pm)?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 2750 Carl T. Jones Drive?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery from this location?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your delivery address to check availability.
What payment methods are accepted at this Wendy's?
Payments can be made using American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at 2750 Carl T. Jones Drive?
You can contact the Customer Care team via live chat or call 888-624-8140. To reach the location directly, call (256) 880-0894.
Where can I view the menu and check prices for Wendy's?
Visit order.wendys.com or use the mobile app, select this location, and prices will be displayed for menu items.
Are there any nearby coffee shops where I can go before or after visiting Wendy's?
Yes, Starbucks and Barnes & Noble coffee shop are nearby and great spots for coffee before or after your meal at Wendy's.
What other restaurants are close to this Wendy's location?
Nearby dining options include Grain and Berry (health food and smoothies), Firehouse Subs (sandwiches), Taco Mama - Jones Valley (Mexican cuisine), and Crumbl Cookies for desserts.
Are there any retail stores near Wendy's for shopping after your meal?
Yes, Longhi Furniture, HomeGoods, Bath & Body Works, Five Below, and Shoe Carnival are nearby for shopping convenience.
How can customers access Wendy's mobile ordering app?
You can download Wendy's official app from the Apple App Store using the provided link, or order via the quick link at m-wendys.app.link/l6I2YpOzMMb.