Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
638 reviews
5 stars
204
4 stars
129
3 stars
76
2 stars
60
1 star
169
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly cooked food, including raw chicken and cold fries.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions reported in the dining area.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poorly prepared food were common.
Customer Service
Mixed feedback on customer service; while some praised friendly staff, many others reported rudeness and lack of professionalism.
- AWAngelear WarrenOct 25, 20251.0Terrible. I asked for fries, no salt, and a fresh single patty. I was willing to wait for my food. Of course, it came up immediately. Salty fries to the touch. Patty, so cold that the extra slice of cheese didn't melt. I sent it back. They basically had me wait to give back what tasted like warmed-up fries and a warmed-up burger! Never again! I should have known! What restaurant in the Carl T Jones area has zero cars on Saturday evening (7pm)?
- PPPaigeOct 17, 20251.0Worst Wendy’s we’ve ever been to. 30+ min wait with NOBODY else in the lobby and 1 single car at the drive thru. All that wait for cold stale fries and mediocre service at best. Why did it take so long if the food wasn’t being made fresh? Lazy workers that stare at you instead of doing their job and make it uncomfortable to even sit and eat inside. Dining room also disgusting
- DFDavid Marconnet (firestream)Oct 11, 20251.0At 10pm, after waiting in the drive through line for about 10 minutes, and watching the cars in front of me order, I pull up and was told they were only accepting door-dash orders. That makes no sense and wasted my time. Won’t ever stop here again.
- DPDelores PrattOct 10, 20251.0I started working in this area recently. This is the second time I have come there for lunch. It was horrible the first time and the second time was even worser I didn’t get much it was the Biggie bag I made my order large. I had a double stack burger that was so dried out. It probably was made early then sat under a heat light. The fries were cold too they gave me hard burn. How can you possibly mess up a company brand so bad. For now on when I’m in that area I’ll stick with McDonald’s
- VVValerieOct 7, 20251.0Service has gone down since the last time I ate there
Frequently Asked Questions About Wendy's
Is #509 Valley Bend Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Huntsville, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Huntsville, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 880-0894.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #509 Valley Bend Wendy’s serve breakfast?
Yes, this Wendy’s location in Huntsville, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 2750 Carl T. Jones Drive?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and includes combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery from this location?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your delivery address to check availability.
What payment methods are accepted at this Wendy's?
Payments can be made using American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's at 2750 Carl T. Jones Drive?
You can contact the Customer Care team via live chat or call 888-624-8140. To reach the location directly, call (256) 880-0894.
Where can I view the menu and check prices for Wendy's?
Visit order.wendys.com or use the mobile app, select this location, and prices will be displayed for menu items.
Are there any nearby coffee shops where I can go before or after visiting Wendy's?
Yes, Starbucks and Barnes & Noble coffee shop are nearby and great spots for coffee before or after your meal at Wendy's.
What other restaurants are close to this Wendy's location?
Nearby dining options include Grain and Berry (health food and smoothies), Firehouse Subs (sandwiches), Taco Mama - Jones Valley (Mexican cuisine), and Crumbl Cookies for desserts.
Are there any retail stores near Wendy's for shopping after your meal?
Yes, Longhi Furniture, HomeGoods, Bath & Body Works, Five Below, and Shoe Carnival are nearby for shopping convenience.
How can customers access Wendy's mobile ordering app?
You can download Wendy's official app from the Apple App Store using the provided link, or order via the quick link at m-wendys.app.link/l6I2YpOzMMb.