McDonald's

3.5
882 reviews
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Business Details

201 Hwy 31 S, Hartselle, AL
35640, United States
(256) 773-7760
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 Hwy 31 S, Hartselle, AL
35640, United States

Hours

Reviews

3.5
882 reviews
5 stars
326
4 stars
175
3 stars
153
2 stars
73
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with many experiencing long wait times and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, including overcooked items and incorrect orders.

Staff Attitude

Customer service varied significantly, with some staff being friendly and helpful, while others were reported as rude or inattentive.
  • CB
    Crystal Blue
    Dec 27, 2025
    5.0
    I don't know what they are doing different but this place has gotten so much better! I have worked all over the US and I used to say this was the worst McDonald's I had ever been to. They seem to have new workers and it is so much better!
  • LR
    LORI Rittman
    Dec 24, 2025
    2.0
    Order d a quarter pounder meal and 4 mc chickens… got home no fries….. also had to wait… 10 minutes. So frustrating.
  • JS
    Jonathon Schmidt
    Dec 18, 2025
    1.0
    Food is not even good for a Mcdonalds and the drive thru window made me wanna barf, smells like sewage. On top of that extremely rude staff 9/10 times, you get a good one once in a blue moon. Also your order will be wrong, be prepared.
  • WR
    William Riley
    Dec 16, 2025
    1.0
    I ordered a bacon double quarter pounder online and when the order got here I opened up and I had completely the opposite, the worst part of it all is that I’ve tried to reach them on the phone and no one would answer.
  • AS
    Alexandra Sinclaire
    Dec 9, 2025
    1.0
    Food was fine but burger meat was dryer than usual, ordered 2 double qtr pounders, one with no onion, 2 large fries and one iced coffee, simple right?, paid for that too. Got them home, opened the bag, basic qtr pounder with small fries and one double qtr pounder with large fries. Sure, I could have driven 4 miles back on my busy day, and had it fixed. There is no excuse for messing up a simple order!! If you can’t get that right then you have no future.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Hartselle, AL?

McDonald's in Hartselle, AL is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

When is the drive-through at McDonald's in Hartselle open?

The drive-through operates daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.