McDonald's

3.6
956 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
740 Main St, Hanceville, AL
35077, United States

Hours

Reviews

3.6
956 reviews
5 stars
367
4 stars
205
3 stars
176
2 stars
67
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Numerous complaints were made about cold, stale, or poorly prepared food, with some customers expressing disappointment in the overall quality.

Cleanliness

Several customers noted that the restaurant was dirty, including messy dining areas and unsanitary conditions.

Speed of Service

While some customers experienced quick service, many others reported long wait times and slow service, particularly during busy hours.
  • BS
    butterfly sonya
    Dec 30, 2025
    1.0
    Went there 12/30/2025 at 10:20 the speaker box said they were closed and then they turned their headset on for less than a second nobody answered for 5 mins even tho they didn’t close until 11 and I knew they weren’t closed bc I used to work there and that speaker has always done that I’m beyond annoyed with how they acted closed so they didn’t have to make any food!!
  • CL
    Cara Lawrence
    Dec 27, 2025
    5.0
    Always go at breakfast time otw to work. I order 2mins before I arrive and its always ready and waiting and good 👍
  • DA
    David Aaron
    Dec 1, 2025
    1.0
    The drive-thru attendant named Cole was very disrespectful and very unprofessional the coke was out no soda I honestly think the trainer did not trained him well but still no excuse
  • JM
    Janie Miller
    Oct 19, 2025
    4.0
    Grand babies love Mickey D's! Happy Meal is the bomb for them! They also tried my Big Mac and liked it.
  • EM
    Emily Mullinax
    Sep 20, 2025
    1.0
    In all honestly never been to a McDonald’s where I left upset. Not only were my fries cold and stale, there was no one in front counter or paying any mind to their store. I had to wait 10 minutes for a my drink cup. And the person in back today wasn’t wearing both of his gloves only one. Truly disgusted. I couldn’t even finish my meal. And couldn’t even get my order right either.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Hanceville, AL?

McDonald's in Hanceville, AL operates from 5:00 AM to 11:00 PM Monday through Thursday, and on Sunday. On Friday and Saturday, it is open until midnight.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:30 PM.