Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,355 reviews
5 stars
479
4 stars
289
3 stars
258
2 stars
113
1 star
216
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some receiving fresh and hot meals while others experienced cold or poorly prepared items.
Service Issues
Many reviews highlighted slow service, particularly during evening shifts, with frequent order inaccuracies and unhelpful staff.
Cleanliness
The cleanliness of the restaurant varied, with some customers noting clean facilities while others reported unsanitary conditions.
Staff Attitude
Customer service experiences were mixed, with some praising friendly staff while others encountered rude or indifferent employees.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and lack of accountability for mistakes.
- KSKaitlynn SeamanNov 17, 20252.0Food is usually hot and good but my little sisters McChicken had a piece of plastic right in the middle of her sandwich
- DRDavid RushingNov 13, 20251.0If you don't mind pure crap then this is your place
- ARAngelia RobinsonOct 22, 20255.0Always fresh food
- JSJesse StigginsSep 11, 20253.0Teller was uninterested. Fries were cold and new chicken tenders were burnt.
- WVWilliam VillarAug 14, 20253.0We're done with this location. It's clear that the owners don't care about this location, the customers or their staffing issues. The drive through is always backed up in the evening. Our order is consistently wrong, meaning we have to go in if we catch the error right away. Otherwise, we get home to discover something was left out of our order. My wife had to go back in this time because none of the sauces for our nugget orders were in the bag and neither was her 10-piece nugget. After we get home, I discover that my bacon double quarter pounder with cheese is clearly missing the bacon. It was on the ticket taped on top. I get this all the time, not that hard but apparently it is.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 9200 Grand Bay Wilmer Road?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
During what hours is delivery available at this McDonald's?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What delivery and pickup options does this McDonald's offer?
This location offers curbside pickup and delivery services.
Where can I place an order online or through a mobile app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android for quick ordering.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location features a drive-thru for convenient service.
Which nearby restaurants can I visit near McDonald's on Grand Bay Wilmer Road?
Nearby dining options include Waffle House, Taco Bell, Subway, Arby's, Popeyes Louisiana Kitchen, and Dunkin'.
Are there nearby gas stations or convenience stores near this McDonald's?
Yes, Circle K, Shell, Kangaroo Express, bp, Exxon, Texaco Station Grand Bay, TA Travel Center, and TravelCenters of America are nearby for fuel and convenience needs.
What other services and shops are located near McDonald's in Grand Bay?
Nearby you will find Jim Barnes Enterprises bookstore, various automotive parts stores like O'Reilly Auto Parts, treatment centers such as BHG Grand Bay Treatment Center, and recreational vehicle dealers like Taylor's Trailers.