McDonald's

3.6
1014 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1205 W Maple Ave, Geneva, AL
36340, United States

Hours

Reviews

3.6
1,014 reviews
5 stars
365
4 stars
223
3 stars
210
2 stars
77
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and dismissive behavior from staff, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh items while others received cold or burnt food.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.

Speed of Service

While some customers praised quick service, others experienced long wait times and delays in receiving their orders.
  • RW
    Ralph Wilson
    Jan 4, 2026
    4.0
    Sometimes when you go to the Golden Arches, you may need to bring a calendar. You may wait at the front register 7 to 10 minutes wondering if anyone is home. But when they do come out from the kitchen area, things fall into place and the food is good and the coffee is superb.
  • KD
    Keith Duncan
    Dec 20, 2025
    1.0
    On 12/19/2025 at aprox.8pm I went inside to place order and the cashier didn't comprehend my simple order and was extremely rude,disrespectful, and dismissive so I took my business elsewhere
  • MR
    Michael Regan
    Oct 4, 2025
    1.0
    I go because my wife wants to, 99 percent of the time the food is cold and old the quality is horrible.in food in general you sure can tell McDonald's has cut way to many corners sometimes the wait is horrible I understand rush hours yet if you have to wait that long at least it should be fresh and warm yet its not unless you go back inside after wait in line to wait again. I must say there's a young man who said he normally worked the enterprise store i talk to about the problems he seems to care and looked like he was trying to get the people to communicate better
  • RI
    Russell John “Rj” Gindlesperger II
    Oct 2, 2025
    4.0
    Just another day at Geneva McDonald's
  • CS
    Cheryl Smudek
    Sep 18, 2025
    1.0
    So tired of them getting my order wrong. It's not rocket science. Check that the order is right before handing the customer their food. 🙄

Frequently Asked Questions About McDonald's

What are the main services offered by McDonald's at 1205 W Maple Ave, Geneva, AL?

This McDonald's offers DriveThru, McDelivery, MobileOrdering, MobileOffers, GiftCards, and WiFi services.

What are the regular business hours for McDonald's in Geneva, AL?

McDonald's is open daily from 5:00 AM to 11:00 PM.