Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with cold, old, or improperly prepared food, including cold fries and incorrect orders.
Service Issues
Many reviews highlighted rude or inattentive staff, with complaints about order accuracy and long wait times.
Positive Experiences
Some customers praised specific employees for their friendliness and efficiency, as well as enjoying certain menu items like milkshakes and breakfast sandwiches.
Cleanliness
There were mixed reviews about cleanliness, with some noting well-maintained areas while others reported dirty dining spaces.
Inconsistent Performance
Overall, the performance of this location varied significantly, with some visits being satisfactory while others were disappointing.
MR
Michael Regan
Oct 4, 2025
1.0
I go because my wife wants to, 99 percent of the time the food is cold and old the quality is horrible.in food in general you sure can tell McDonald's has cut way to many corners sometimes the wait is horrible I understand rush hours yet if you have to wait that long at least it should be fresh and warm yet its not unless you go back inside after wait in line to wait again. I must say there's a young man who said he normally worked the enterprise store i talk to about the problems he seems to care and looked like he was trying to get the people to communicate better
RI
Russell John “Rj” Gindlesperger II
Oct 2, 2025
4.0
Just another day at Geneva McDonald's
CS
Cheryl Smudek
Sep 18, 2025
1.0
So tired of them getting my order wrong. It's not rocket science. Check that the order is right before handing the customer their food. 🙄
KM
Kiannah Mosser
Sep 10, 2025
5.0
Hot and fresh fries and friendly faces at both windows! Lovely experience today.
MF
Mary Forrester
Aug 28, 2025
5.0
We only stopped for milkshakes about 10:00-10:30. Delicious. Most of time their ice cream machine has been down so now I ask before ordering. It was working & shakes were spot on.