Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,373 reviews
5 stars
446
4 stars
296
3 stars
250
2 stars
114
1 star
267
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, particularly in the bathrooms and dining areas, with reports of dirty floors, overflowing trash, and broken soap dispensers.
Service Speed
Customers frequently complained about long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders, with some stating they abandoned their orders due to the delays.
Order Accuracy
Many patrons reported issues with incorrect orders, including missing items and wrong food preparations, leading to frustration and dissatisfaction.
Staff Attitude
Several reviews noted a lack of customer service, with staff being described as rude or indifferent, and a general absence of urgency in addressing customer needs.
Food Quality
While some customers enjoyed their meals, many others criticized the food for being cold, poorly prepared, or not meeting expectations, contributing to an overall negative dining experience.
- KHKayla Hudson4 days ago1.0Food was cold and it looked like it was left out for a long time. Drink machine was moldy and half the selections didn't work.
- KWKevin WebsterNov 11, 20251.0This was the worst crew ever. The staff was cursing as if no one was in the lobby. They had drink bottles visible to the public eye, sitting where food is prepared. They totally ignored anyone standing at the counter and one of the kiosks was unavailable. One worker had a bonnet and a personal shirt on. I thought I was being pranked or something. Corporate needs to step in and swap out the whole crew! Oh and I waited 15 minutes for a large fry and spicy mc chicken. The chicken was cold and cheese wasn’t even melted. I just accepted it and kept going. I had a long 7 hour drive ahead of me.
- AIAlice InusaNov 6, 20255.0This one had a pretty good coffee!
- STSierra TatumNov 4, 20251.0This driver thru was out of half of the stuff we asked for from drinks to sauces, took well over a half an hour (to the point people were abandoning the line) and I am just not sure how this establishment is still running if a lot of the other reviews mention this being a reoccurring issue. No one acts like they want to be working here (which I get, it's a McDonald's, but they literally signed up to work here?). I don't expect much from fast food except for the fast part...
- SLSara LoweryOct 27, 20251.0Dirty ride no staff
Frequently Asked Questions About McDonald's
What are the operating hours for dining inside McDonald's in Flomaton, AL?
McDonald's in Flomaton, AL is open 24 hours a day, seven days a week, allowing you to visit any time that suits you.
What delivery hours does McDonald's in Flomaton offer?
Delivery is available daily from 6:00 AM to 10:30 PM.
Is the drive-through at McDonald's Flomaton open all day?
Yes, the drive-through is open 24 hours a day, every day of the week.
What payment options are accepted at McDonald's in Flomaton?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Flomaton offer mobile ordering and pickup options?
Yes, you can use mobile ordering and take advantage of curbside pickup at this location.
How can I order McDonald's online for the Flomaton location?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What nearby gas stations are close to McDonald's in Flomaton?
Nearby gas stations include Texaco, Chevron, BP, Cumberland Farms, and Tom Thumb, which can be convenient for fueling up before or after your meal.
Are there automotive repair services near McDonald's Flomaton?
Yes, there are several nearby automotive services such as Arrington's Auto Parts, McDaniel Automotive Inc, Flomaton Transmission & Automotive LLC, Rowland's, and Presley Auto Works LLC, useful if your vehicle needs maintenance during your visit.
What local attractions or services near McDonald's could be useful for visitors?
Visitors can find the Flomaton Medical Center and Pharmacy nearby for healthcare needs, as well as convenience stores like Western Union and We Care Thrift Store Flomaton for financial and community services.
Does McDonald's in Flomaton offer a rewards program?
Yes, you can earn points for free food through the MyMcDonald's Rewards program, which you can learn more about at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.