McDonald's

3.4
1390 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
80 Hwy 113, Flomaton, AL
36441, United States

Hours

Reviews

3.4
1,390 reviews
5 stars
451
4 stars
296
3 stars
252
2 stars
114
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unresponsive staff, and poor service at both the drive-thru and counter.

Cleanliness

Numerous reviews highlighted extremely dirty conditions, particularly in the bathrooms and dining areas, with some describing it as the worst they have ever seen.

Food Quality

Many customers received cold or poorly prepared food, with complaints about incorrect orders and unsatisfactory meal quality.

Staff Attitude

Several reviews mentioned rude or indifferent staff behavior, contributing to a negative customer experience.

Inconsistent Experience

While some customers had positive experiences with food quality and service, these were overshadowed by the majority of negative feedback.
  • JW
    Jerry Winegard
    3 days ago
    1.0
    McDonald's had gone down hill. The stores are so sterile and bland, not exciting like it used to be. Prices have skyrocketed and food quality is horrible. So many fillers and chemicals, I'm not sure what i am eating.
  • EL
    Eric Lund
    Jan 4, 2026
    1.0
    Place is always dirty and the workers seem like you are a burden to them. Never get my order right. Bathrooms are always filthy dirty.
  • SB
    Shannon Bennett
    Dec 30, 2025
    1.0
    We waited in line at the drive-thru for over 15 minutes. No one ever took our order. No one even acknowledged we were at the speaker waiting. There were multiple cars in line waiting also.
  • DH
    Dave Holcomb
    Dec 28, 2025
    1.0
    This McDonald's is supposed to be open 24hours, or at least that is what Google says. So I pull up to the drive thru to order some food and I get no response. I set there for about 10 minutes and all of a sudden all the lights shut off. Definitely will not be back
  • MP
    Melanie Painter
    Dec 21, 2025
    1.0
    I stopped at this McDonald’s to eat in, and have a happy meal and a cheeseburger. And I waited at the cash register, because I knew I was paying cash, and also because I knew I was ordering a cheeseburger happy meal. Which in the kiosk, you can only order a hamburger happy meal, you cannot add the cheese yourself. There is some glitch on the kiosks for that. And so I waited for about 10 minutes, and finally the staff keeps looking at me and she’s like order from the kiosk and I’m like no I’m paying cash. Can someone come take my order. They refuse to take my order. Told me it’s not that hard, to order off the kiosk. Even when I explained I was paying cash I was told I still had to order through the kiosk. As if they cannot manually enter my order in. And I left because that’s rude and ridiculous. I knew I wanted a cheeseburger happy meal and I knew that I needed to order that at the register and I don’t need to explain myself to these people. Two of whom we’re just standing around doing nothing. They easily could have taken the order. Shame on your employees.

Frequently Asked Questions About McDonald's

What are the operating hours for dining inside McDonald's in Flomaton, AL?

McDonald's in Flomaton, AL is open 24 hours a day, seven days a week, allowing you to visit any time that suits you.

What delivery hours does McDonald's in Flomaton offer?

Delivery is available daily from 6:00 AM to 10:30 PM.