McDonald's

3.6
1987 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2250 7th St S, Clanton, AL
35045, United States

Hours

Reviews

3.6
1,987 reviews
5 stars
730
4 stars
475
3 stars
386
2 stars
138
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Customer Service

Feedback on customer service was mixed; while some praised individual employees for their kindness, others reported rude behavior and poor management responses.

Cleanliness

The cleanliness of the restaurant varied; some customers noted clean bathrooms and dining areas, while others reported unsanitary conditions.

Food Quality

Several customers complained about cold or poorly prepared food, while a few praised the freshness of their meals.
  • BT
    Bill Tiemann
    Jan 1, 2026
    5.0
    This was one of the good McDonalds. Service was fast and efficient, the restaurant and bathrooms were clean and functional. It was a good visit.
  • NB
    Nasan Bagadaa
    Dec 28, 2025
    1.0
    Not okay place
  • AC
    Aaron Chavez
    Dec 7, 2025
    1.0
    Waited over 20 minutes to get 1 McGriddle and 1 hash brown. Whoever is managing this place is a joke. I doubt if anybody reads this or care by how this place is operated.
  • PR
    Phillip Rapp
    Nov 23, 2025
    1.0
    Absolutely the worst experience at a McDonald's. Drove here from a 15 hour flight at around 11pm. Only cash at the drive through. We waited 16 minutes for 2 meals then was told that's what I get for coming when they are closed!? No warning that the were closed and nothing said about them cooking fresh when I ordered. I called and spoke with a manager and she apologized for the female's attitude at the window. Won't go back here. Go to whataburger across the street. Too many choices to be treated like that.
  • BW
    Bhumika Waghela
    Nov 20, 2025
    1.0
    Worst worst worst service they wasted my 20 mins by giving wrong order and didn’t even apologised i came by drive through and i trusted them but when i checked the order when i got home they handover me wrong order i thought it was a honest mistake so called them and let them know that they gave me wrong order??? They said come and get your order when i went there the girl over there was full of attitude as if it was my mistake??? I mean are you even professional??? Why you even working in mcd when you have 0 knowledge of customer service didn’t even apologised for wasting my time. Very bad service do not go to this mcd!!!!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Clanton, AL?

McDonald's in Clanton, AL is open daily from 6:00 AM to 11:00 PM.

What are the delivery service hours for McDonald's in Clanton, AL?

Delivery service is available daily from 6:00 AM to 10:00 PM.