McDonald's

3.6
1973 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2250 7th St S, Clanton, AL
35045, United States

Hours

Reviews

3.6
1,973 reviews
5 stars
726
4 stars
470
3 stars
385
2 stars
136
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many expressing frustration over slow service and delays in receiving their orders.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or incorrect orders, while others praised the freshness of their meals.

Cleanliness

The cleanliness of the restaurant received positive feedback, particularly regarding the bathrooms, although some noted issues with overall tidiness.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rude interactions and poor handling of complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
  • PR
    Phillip Rapp
    1 day ago
    1.0
    Absolutely the worst experience at a McDonald's. Drove here from a 15 hour flight at around 11pm. Only cash at the drive through. We waited 16 minutes for 2 meals then was told that's what I get for coming when they are closed!? No warning that the were closed and nothing said about them cooking fresh when I ordered. I called and spoke with a manager and she apologized for the female's attitude at the window. Won't go back here. Go to whataburger across the street. Too many choices to be treated like that.
  • BW
    Bhumika Waghela
    4 days ago
    1.0
    Worst worst worst service they wasted my 20 mins by giving wrong order and didn’t even apologised i came by drive through and i trusted them but when i checked the order when i got home they handover me wrong order i thought it was a honest mistake so called them and let them know that they gave me wrong order??? They said come and get your order when i went there the girl over there was full of attitude as if it was my mistake??? I mean are you even professional??? Why you even working in mcd when you have 0 knowledge of customer service didn’t even apologised for wasting my time. Very bad service do not go to this mcd!!!!!!
  • RR
    Rodney
    Nov 2, 2025
    1.0
    Just have say heard about it but never seen till today. And the manager did nothing. I would have fired the employee that was have a complete meltdown down screaming at customer. End of story. But he just looked at her and went on about his business.
  • TA
    That’s Amazing
    Nov 1, 2025
    1.0
    What a joke. Forgetting about us over some fries, waited forever. Had to end up calling, no sorry no nothing. $4.30 for French fries you got to wait over 15 mins for. Crazy.
  • CC
    Clayton
    Oct 19, 2025
    5.0
    fries good bigmack good employee so so nice if i could i would put 100000000000000000000000000 stars

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Clanton, AL?

McDonald's in Clanton, AL is open daily from 6:00 AM to 11:00 PM.

What are the delivery service hours for McDonald's in Clanton, AL?

Delivery service is available daily from 6:00 AM to 10:00 PM.