McDonald's

3.4
977 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
464 South Blvd, Brewton, AL
36426, United States

Hours

Reviews

3.4
977 reviews
5 stars
323
4 stars
222
3 stars
169
2 stars
94
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly from a manager named Dalton, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about cold, stale, or improperly cooked food, with several mentioning moldy items and unsanitary conditions.

Cleanliness

The restaurant was often described as dirty, with unclean tables, floors, and bathrooms, contributing to an overall negative impression.

Wait Times

Long wait times were a common complaint, with customers reporting delays at both the drive-thru and inside the restaurant, often exceeding reasonable expectations.
  • GH
    Greg Herman
    Nov 7, 2025
    5.0
    Extremely fast for a McDonald’s
  • AA
    Auburnfanlover
    Oct 28, 2025
    1.0
    The employee Dalton telling people to eat the food eventhough the customer told him this is not what I order he rolling his eye at customers yelling saying all kinds of stuff at them when he take food to pickup orders outside bad attitude
  • WF
    War eagle fan
    Oct 21, 2025
    1.0
    The shift manager Dalton is extremely rude and disrespectful he cusses at customers when he bring food to them outside parking don't see how he still works there.
  • SM
    Scott McDonald
    Oct 19, 2025
    1.0
    Waited at the drive-thru on 10/18/25 for 10min only to be told the wait on food is 20-25min. No cars in drive-thru.
  • PP
    Patricia
    Oct 12, 2025
    1.0
    Waited to long for my order at drive thru. My fries were cold big mac just warm. The window glass at drive thru so dirty you can't see through. What's going on here. Most of the reviews are bad and no change. Who ever the manager is you need to find another job. Apparently you don't care what your store looks like or how the food is handled. I want be back.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Brewton, AL?

McDonald's Brewton location is open 24 hours a day, 7 days a week.

What are the delivery hours for McDonald's Brewton?

Delivery service is available daily from 6:00 AM to 10:29 PM.