Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
912 reviews
5 stars
268
4 stars
177
3 stars
155
2 stars
89
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and disrespect.
Food Quality
Mixed feedback on food quality; while some enjoyed hot and fresh items, others reported cold, stale, or poorly prepared food.
Cleanliness
Multiple customers noted unsanitary conditions in both the dining area and restrooms, with some describing the environment as filthy.
Availability Issues
Frequent complaints about being out of menu items, leading to customer frustration and dissatisfaction.
Speed of Service
Service speed varied significantly; some customers experienced long wait times, while others noted quick service.
- BKBryant KeyNov 4, 20251.0Guys at the window make you pull up to rig the clocks going to corporate I guess. Makes it seem like they had you out of there MUCH quicker. Whatever. I don’t expect too much. I’ll wait. HOWEVER. When I drank the Unsweet tea I ordered it had an alcohol/ammonia taste and burned my throat. I immediately threw it away and washed my mouth out but I had drank a good gulp. I am experiencing confusion today. Do not go here. Avoid at all costs. Health hazard to the public.
- MGmary gatchellOct 16, 20254.0Wendy's seems to have stepped up thier game. Fries were hot, crisp and tasty, chicken sandwich also good except for some sad wilted lettuce.
- CIChris IsbellSep 14, 20251.0Was hungry so me my wife n my daughter stopped here. It is usually not this bad but? Got the 4 for 4 .. the fries was cold n soggy n the meat ( if u want to call it that) was kinda dry ! Felt like I was eating a dry bun with pickle n onion! It really turn me off on going to another Wendy's? Nuff said!
- MWMary WallaceAug 27, 20251.0I don’t know how this location stays open! Every time I have gone there they have been rude. Seems they are always out of what I am trying to order, no matter what it is. They have gotten my order wrong and then argued with me about their error. The restaurant smells like old burnt French fry grease.
- THTammie HappyAug 25, 20251.0They have turned into McDonald's. They are always out of Frosties and saying the truck will run tomorrow. Also the bathroom is nasty and they need a light replaced on there.
Frequently Asked Questions About Wendy's
Is 478 - Brent Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brent, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brent, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 926-4943.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 478 - Brent Wendy’s serve breakfast?
Yes, this Wendy’s location in Brent, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Brent, AL?
Wendy's in Brent, AL is open daily from 7:00 AM to 10:00 PM.
Does this Wendy's location offer drive-through service?
Yes, drive-through is available daily from 7:00 AM to 10:00 PM.
Is breakfast served at the Wendy's in Brent, AL?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order for delivery or pickup at Wendy's Brent?
You can order through Wendy's app or visit order.wendys.com and select this location for delivery or pickup.
What forms of payment does Wendy's in Brent accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Can I buy Wendy's gift cards at this location?
Yes, you can purchase gift cards in-store, at retail locations, or online through Wendy's gift card portal.
What other fast food restaurants are nearby Wendy's Brent?
Subway is nearby; customers can visit Subway for additional sandwich options before or after dining at Wendy's.
Are there any gas stations near Wendy's in Brent, AL?
Yes, Kent Kwik and Texaco gas stations are nearby, convenient for fueling up during your visit to Wendy's.
What local services are close to Wendy's that customers might find helpful?
Nearby services include Express Taxes for financial needs and Brent Senior Nutrition & Activity Center for senior activities.