Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality.
Location
Outback Steakhouse - Closed
245 20th Street South, Birmingham, AL
35233, United States
Hours
Reviews
4.1
320 reviews
5 stars
212
4 stars
36
3 stars
15
2 stars
10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, unprofessional staff, and difficulty reaching the restaurant by phone.
Food Quality
Feedback on food quality was mixed, with some praising specific dishes while others complained about overcooked or poorly prepared meals.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty utensils and unkempt dining areas.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with attentive servers and enjoyed their meals.
Management Response
There were instances of poor management, with customers noting a lack of accountability and unhelpful responses to complaints.
- GKGinger KentOct 22, 20253.0It was all guys working there and they was all dressed very tacky. They was unprofessional. The food was ok but not what I expected from Outback
- OUowen uOct 20, 20255.0Outback Steakhouse is like a little slice of Australia that somehow landed right in the middle of suburbia — full of sizzling steaks, buttery bread, and enough seasoning to make your taste buds wrestle a kangaroo. The moment you walk in, the smell of grilled sirloin and blooming onions hits you like a warm hug from a cowboy who’s also a chef. The atmosphere is cozy and casual, with dim lighting that says “date night” but a TV over the bar that says “game’s on, mate.”
- DADonald AlbretsOct 19, 20254.0Everything was pretty good but not as good as usual at this Outback location.
- CCChad ColeyOct 17, 20251.0Do not order delivery! I called to check on our order after an hour and our delivery time had passed. Ezekiel answered and placed me on hold for 10 minutes and our delivery window updated again. Another 30 minutes later, I called because a dasher was waiting on the order but while I was explaining that I just called to figure out my order, I was hung up on. Now the store will not answer calls from either of us.
- OOOneofakindOct 3, 20251.0My fiancee and I came to dine here a couple of weeks ago and the experience was terrible. Food arrived very slow it was not pleasing to our taste buds to say the lease. Manager did however apologize and let us make a choice of another pic off the menu. Wings where good/ much better choice..Our main dish we definitely definitely thought we where being punked
Frequently Asked Questions About Outback Steakhouse - Closed
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru in store pickup \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are your business hours at Outback Steakhouse in Birmingham Midtown?
This Outback Steakhouse location is currently closed and does not have operating hours.
Does Outback Steakhouse offer any gluten-free menu options?
Yes, you can view their gluten-free menu online at https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback-Gluten-Free-Menu.pdf for details on items suitable for gluten intolerance.
Can I earn dine rewards at this Outback Steakhouse location?
Yes, dine rewards can be earned at participating Outback Steakhouse locations, including this one.
What pickup and delivery services does this Outback Steakhouse offer?
The restaurant offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at Outback Steakhouse in Birmingham?
They accept American Express, Visa, Mastercard, and Cash payments.
What type of attire is recommended for dining at this Outback Steakhouse?
Casual attire is recommended when visiting this location.
When is happy hour at Outback Steakhouse in Birmingham Midtown?
Happy hour is available daily from 4:00 PM to 6:00 PM, Monday through Sunday.
Are there any nearby restaurants I can visit if Outback Steakhouse is closed?
Nearby options include CAVA for Mediterranean cuisine, The Toasted Yolk Cafe for breakfast and coffee, Panda Express for Asian fast food, and ZENSHI Handcrafted Sushi for sushi dining.
Where can I find nearby amenities like ATMs or banks when visiting Outback Steakhouse?
Synovus Bank and SYNOVUS ATM are close by, as well as Presto! ATM for convenient banking and cash withdrawal.
What entertainment or other services are near Outback Steakhouse in Midtown Birmingham?
Nearby you can find Redbox rental kiosks for movie rentals, Orangetheory Fitness for workouts, and Publix Super Market at 20 Midtown for grocery needs.