Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,666 reviews
5 stars
467
4 stars
285
3 stars
285
2 stars
193
1 star
436
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many expressing frustration over long wait times and incorrect orders.
Food Quality
Several reviews highlighted issues with food being cold, poorly prepared, or incorrect, leading to dissatisfaction among customers.
Management Issues
Customers noted a lack of effective management, with reports of unhelpful responses to complaints and poor handling of customer service situations.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised individual staff members for their friendliness and good service.
- DMDarold MathewsNov 13, 20251.0The doors were locked, right in the middle of breakfast ....can't sell any food like that...some patrons inside....some of us locked out....
- ACAshaunti C.Nov 6, 20251.0Got sick from eating from this place the next day..
- VCVATAHUA channelOct 11, 20251.0This is a McDonald's store, the staff is so bad, the service attitude is so bad, it's best to fire these waiters.
- SWScott WolfOct 9, 20251.0I'm a Uber driver and I went to this store after accepting a order the store claims to be a 24/7 store and there was a white girl in there but she completely ignored me at the drive thru I even went around the store multiple times and nothing. I don't know if they are getting high in there or what but they need to step there game up because it is wasting my time and costing me money and I will no longer be accepting deliveries from this store .
- CMCriston McmillenOct 3, 20251.0Very awful place to get your food! Especially during morning hours. The last several times have been terrible. Each time they have had my order wrong and the coffee was bad as well.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Bessemer, AL?
McDonald's in Bessemer is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, it offers delivery 24/7 through their online platform.
Is there a drive-thru option available at this McDonald's?
Yes, the drive-thru is open 24 hours daily, allowing for convenient ordering and pickup.
Can I use mobile apps to order from this McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as one of the pickup and delivery services.
What nearby places can I visit around McDonald's at 911 9th Ave N?
Nearby you can visit Mount Tabor casino, Big DawgsBessemer American restaurant, and CVS Pharmacy for convenience.
Are there any gas stations close to this McDonald's?
Yes, Marathon, Jet Pep, Kangaroo Express, and bp America gas stations are all nearby, convenient for fuel and snacks.
Where can I find other dining options near this McDonald's?
You can try Waffle House for breakfast and brunch or Popeyes® Louisiana Kitchen for fast food chicken nearby.
Are there any beauty or spa services near McDonald's?
Yes, nearby options include House of Dreams Studio 2 beauty salon and Moon's Day Spa for relaxation and beauty treatments.