Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,310 reviews
5 stars
408
4 stars
272
3 stars
226
2 stars
128
1 star
276
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly during evening shifts.
Food Quality
Many reviews highlighted inconsistent food quality, including cold items, missing ingredients, and overall dissatisfaction with the meals.
Cleanliness
While some customers noted cleanliness in certain areas, others reported unsanitary conditions and poorly maintained restrooms.
Staff Performance
Customer experiences varied greatly with staff performance; some praised friendly morning staff, while others criticized the evening crew for being inattentive and unprofessional.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
- ZBZ BattNov 15, 20251.0Waited 30 minutes for a pick up order and watched multiple people walk in front of me because they got their orders wrong. Just go to the Hoover location save yourself the trouble.
- RHRobbie HowertonOct 26, 20251.0This place should be shut down. Ordered at kiosk, 5 people that ordered after people got their food and we got nothing. Finally got it from attudey Judy like I did something wrong. They did make my iced coffee when I ordered but by the time they gave it to me, it was water. I know it is McDonald’s but they should still maintain some sort of service lesson. Instead of the people working there. It you hate working there then leave.
- NGNikki geeOct 21, 20251.0Had an impatient woman yell “oh my gosh” through the speaker at a drive through with 0 cars behind us while my mom was still ordering. We already have had many more problems such as receiving a small silver coil (most likely from a metal sponge) in the egg of an egg mcmuffin once, and that’s certainly forgivable seeing as it could have been a mere accident, but the attitude of this woman so early in the morning was absolutely embarrassing.
- MSMichele SmithSep 29, 20255.0Cleanest McDonald's in ALABAMA 4 SHO
- BPBradley PateSep 23, 20255.0Breakfast was good plus fresh & hot. The employees very sweet people I wish I had them in my city fast service, good food, with a smile that's awesome 😎
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1195 Greenmor Dr, Bessemer, AL?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight, and on Sundays from 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery service is available every day from 5:30 AM to 11:00 PM.
What options are available for placing an order at this McDonald's?
You can order through the McDonald's App for iOS and Android, curbside pickup, drive-thru service, and online at their delivery website.
What payment methods does McDonald's accept at 1195 Greenmor Dr?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have WiFi available?
Yes, free WiFi is available for customers at this location.
Are there any medical facilities near this McDonald's for visitors who might need healthcare services?
Yes, Parkwest Medical Center, UAB Health Center Parkwest, Muhammad Ali MD, UAB Medical West Parkwest Health Center, and Ascension St. Vincent's Morgan Road are nearby medical facilities.
Which nearby restaurants might customers visit before or after dining at McDonald's on Greenmor Dr?
Nearby dining options include Sneaky Pete's On The Go, Waffle House, and Arby's, all offering a variety of American and fast-food meals.
What transportation or automotive-related services are near this McDonald's?
Nearby automotive services include Morgan Road Shell gas station, Chevron gas station, Texaco Station Bessemer, and AutoZone for parts and repair.
Does this McDonald's location participate in any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards, which is promoted on their website.