McDonald's

2.3
1302 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
224 W Magnolia St, Auburn, AL
36830, United States

Hours

Reviews

2.3
1,302 reviews
5 stars
198
4 stars
158
3 stars
174
2 stars
102
1 star
670

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for food and orders.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including yelling at customers and showing disinterest in service.

Cleanliness

The restaurant was frequently described as dirty, with reports of flies, unsanitary conditions, and unclean dining areas.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Management Issues

Reviews indicated a lack of effective management, with chaotic operations and staff appearing disengaged from their responsibilities.
  • CD
    Casper Davis
    1 day ago
    1.0
    Definitely wasn't a very good experience. My stepbrother ordered a mcchicken and got a completely different biscuit. I ordered a plain biscuit with jelly and didnt even get it. Had to go into the restaurant to get it only to still not even get the jelly.
  • LH
    Lauren Hubbard
    Nov 13, 2025
    1.0
    Food is McDonald’s food but i was sitting in there eating and they locked the doors so people couldn’t get in to order and then when people came up to the door and I opened it, they were irritated. It’s just weird to try and close at 1 pm in the day and expect everyone to just leave lol.
  • TJ
    Toney Jones
    Nov 9, 2025
    1.0
    Workers in and out of the establishment talking with friends instead of doing their job, On their phones, Can’t get a simple order correct, Waited over 20 minutes for a chocolate milk.I don’t understand how people like this are getting hired in the first place but this younger generation that doesn’t care about doing their job correctly should aught to be ashamed of themselves.
  • AL
    Allen Lightfoot
    Nov 2, 2025
    1.0
    I’m writing to express my frustration with the 224 W Magnolia Ave location in Auburn. Something seems to go wrong every single time I visit — whether it’s employees not working during operating hours or meals being made incorrectly. But today really takes the cake. They were somehow out of cheeseburgers — at McDonald’s, of all places — and then refused to serve the four McNuggets that were part of the meal. It’s consistently disappointing and has reached the point where it feels like basic quality and service standards just aren’t being met. I hope this issue is addressed, because this location does not reflect the McDonald’s name well.
  • TT
    TSOLxTiger
    Oct 26, 2025
    1.0
    We waited in the drive through for 30 plus minutes and it wasn’t like they were packed either there was 3 cars in front of us and they didn’t have milkshakes. Also told us at the drive through they only had sweet tea and water so I order a sweet tea and when we finally got our food they told us they didn’t have ice and only had water so I paid for a drink I never got overall terrible I should have left and got cook out.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Auburn, AL?

McDonald's in Auburn, AL is open 24 hours every day except on Monday and Sunday when it operates from 00:00 to 23:59 and 00:00 to 23:59 respectively, effectively open all day.

When is the delivery service available at McDonald's Auburn location?

Delivery service is available daily from 6:00 AM to 11:00 PM on Monday and Sunday, and 24 hours on all other days.