McDonald's

3.2
2361 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2372 College Street, Auburn, AL
36830, United States

Hours

Reviews

3.2
2,361 reviews
5 stars
680
4 stars
419
3 stars
457
2 stars
199
1 star
606

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with long wait times in both drive-thru and in-store, often exceeding 30 minutes.

Employee Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

The restaurant was often described as dirty and poorly maintained, with complaints about the state of the dining area and restrooms.

Food Quality

While some customers enjoyed their meals, many reported that the food was often cold, stale, or poorly prepared.
  • CC
    Carlando Hunter Sr. C.I.T
    Jan 4, 2026
    1.0
    Couldn't get my order, dont know it they were short staffed. But I stayed in line, then went on the inside. And still didnt order taken!!
  • RW
    Roxanne Warfield
    Dec 29, 2025
    5.0
    I went through drive thru cause I was ony way to work and it didn't take long at all to get my food and be on my way to work.
  • HM
    Hanah Marie
    Dec 29, 2025
    1.0
    Terrible service. No one taking orders at the drive thru, had to go in and was treated poorly.
  • AG
    Araujo Girls
    Dec 23, 2025
    1.0
    The girl at drive through probably new she didn't know nothing on the order we looked at the website and checked the name of food she was giving attitude I don't know her name.
  • MT
    Melina Taylor
    Dec 13, 2025
    1.0
    Absolutely awful needs better management immediately, needs better workers immediately, wish it was a chickfila instead bc they would never make us wait at the speaker 10 minutes, go around again, go inside, and wait in the mobile order pickup spot, just to be told there is no ice cream then for the worker stare at us and we then have to ask for a refund take 10 more minutes and there is not a single apology and the only look on their face is annoyance that they actually have to do their job!

Frequently Asked Questions About McDonald's

What are the 24-hour operating hours for McDonald's Auburn, AL?

McDonald's Auburn, AL is open 24 hours every day of the week.

What are the delivery hours for McDonald's at 2372 College Street?

Delivery is available from 6:00 AM to 10:30 PM every day.