McDonald's

3.2
2344 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2372 College Street, Auburn, AL
36830, United States

Hours

Reviews

3.2
2,344 reviews
5 stars
676
4 stars
418
3 stars
456
2 stars
199
1 star
595

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.

Wait Times

Numerous reviews highlighted excessively long wait times, often exceeding 30 minutes, regardless of the time of day.

Food Quality

While some customers enjoyed the food, many reported receiving incorrect or poorly prepared items, including cold or stale food.

Cleanliness

The restaurant was often described as dirty and poorly maintained, with complaints about trash and unclean facilities.

Customer Experience

Overall, many customers expressed frustration with their experiences, citing a lack of urgency and care from employees.
  • KS
    Kaitlyn Salinas
    4 days ago
    1.0
    We asked them to make sure all the McChickens had no mayo, and every single one came covered in it. They also gave me a burnt, dry, and honestly terrible quarter pounder. The service was awful, and the lady at the window was extremely rude and gave us a nasty look when we asked for honey. They even double-charged us for a 10-piece nugget, and to top it all off, they didn’t give us the sweet and sour sauce we asked for multiple times. I highly recommend you do not visit this McDonald’s, it was one of the most disappointing and unprofessional experiences I’ve had.
  • RD
    Rachel Davis
    Nov 9, 2025
    1.0
    Needs to learn to take people's orders and stop letting multiple employees go on break at same time.So they actually have someone around the front counter stood there, 25 minutes waiting for someone to take order. And they have the kiosks closed down, so they don't know how to run the whole restaurant. I'd give them -5 star if I could
  • AR
    anna redmill
    Oct 31, 2025
    1.0
    worst experience EVER. The lady at the window called us dumb and basically cussed us out because SHE couldn’t get our order right and then by the end of the argument we still didn’t have half of our items. mind you, we were very nice and were just asking kindly for the rest of our food that we ordered and paid for… pls do not go here
  • WG
    Wynter Glazner
    Oct 30, 2025
    1.0
    The Employee told us over to drive through speaker to hold on and then a second employee comes out saying we are not taking anymore orders rude as hell to my wife
  • JL
    Jeaux L
    Oct 30, 2025
    1.0
    It says 24 hours but I was told they was close at 555am. She said im the only one here. But 4 cars are in the parking lot. Lazzzzzzzzzzyyyyyyyy

Frequently Asked Questions About McDonald's

What are the 24-hour operating hours for McDonald's Auburn, AL?

McDonald's Auburn, AL is open 24 hours every day of the week.

What are the delivery hours for McDonald's at 2372 College Street?

Delivery is available from 6:00 AM to 10:30 PM every day.