McDonald's

3.5
1616 reviews
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Business Details

315 US Hwy 84 By-Pass West, Andalusia, AL
36421, United States
(334) 222-7875
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
315 US Hwy 84 By-Pass West, Andalusia, AL
36421, United States

Hours

Reviews

3.5
1,616 reviews
5 stars
528
4 stars
381
3 stars
324
2 stars
153
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru and curbside pickup, with many experiencing delays of 10-30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Staff Friendliness

Despite service issues, many customers praised the friendliness and helpfulness of the staff.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals while others received cold or poorly prepared items.
  • AK
    Angela King
    Dec 26, 2025
    3.0
    Very slow. They have everyone in the drive thru pull off and park to wait for 5-10 minutes.
  • RD
    Reshon Dixon
    Dec 23, 2025
    5.0
    if we had read the reviews first we would have never stopped HOWEVER we did not have a bad experience matter fact it was great! me my husband and granddaughter stopped otw to destin and all the staff were extremely personable the food was good and my strawberry banana smoothie was exceptional with NO IVE CHUNKS
  • RR
    Roger Ridenour
    Dec 11, 2025
    3.0
    Can’t believe I had to wait now for 20 minutes on coffee. Doesn’t seem possible McDs would not have coffee ready in the morning for breakfast.
  • DD
    dewey219
    Dec 7, 2025
    2.0
    Machines broke. No counter service. Tables dirty.
  • LP
    Louis PD
    Nov 24, 2025
    1.0
    Super slow service. It wasnt even lunch time and it took forever for my incomplete order. A lot of orders balked out in the kitchen but they are sure not working. If you are in the mood for a burger, save some time and go somewhere else....
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Andalusia, AL?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday, and on Sunday; on Friday and Saturday, delivery runs from 5:00 AM to 12:30 AM.

Can I use the drive-through service at McDonald's, and what are the hours?

Yes, the drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.