McDonald's

3.4
708 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
44420 Sterling Hwy, Soldotna, AK
99669, United States

Hours

Reviews

3.4
708 reviews
5 stars
221
4 stars
158
3 stars
159
2 stars
57
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and forgotten sauces, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with several customers noting undercooked or cold fries and dry burgers, while others mentioned fresh and hot meals.

Staff Attitude

While some customers praised the friendliness of the staff, others reported unprofessional behavior and poor customer service.

Cleanliness

Several reviews pointed out cleanliness issues, including dirty dining areas and unsanitary conditions in the bathrooms.
  • CB
    Chanoah Batson
    2 days ago
    1.0
    Every time we order from here, this allowed our location constantly forgets something out of our order. This is the one of the few times that we doordash from them and we are now missing three happy meals. I never have this issue at the Kenai location, it's literally only at the Soldotna. I'm pretty sure that they owe us like five meals with how often this happens. I do understand that I could be a doordash issue, however, when we message our dasher, they say that there wasn't xyz when they grabbed the food.
  • MJ
    Mary Johnson
    3 days ago
    5.0
    Fast service. Very convenient.
  • JM
    Julie M
    Nov 15, 2025
    1.0
    I waited a good 10 minutes before anyone came to the front counter to get my ticket to start my order to dine in. Kitchen staff cooking for drive-through nobody inside restaurant no orders ahead of me. Poor customer service. I won’t be back. ******Sending me to “McDonald” website is cop out…..how are you going to fit the problem with front counter issue here at this location?!
  • PG
    Pablo Gutierrez
    Nov 4, 2025
    5.0
    I received ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ customer service and the most amazing tasting fries this side of town. Prices are overall pretty good considering the current state of the economy.
  • DH
    Dani Hunter
    Oct 9, 2025
    5.0
    The lady working the drive thru is always so nice. The food is always good. I definitely recommend using the app to help save money because inflation has hit McDonald’s hard.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Soldotna, AK?

McDonald's in Soldotna, AK operates daily from 6:00 AM to midnight.

What are the delivery hours for McDonald's Soldotna location?

Delivery is available daily from 6:00 AM to 10:30 PM, except on Friday and Saturday when it is until 11:30 PM.