Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
595 reviews
5 stars
290
4 stars
163
3 stars
76
2 stars
22
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude behavior and poor management, particularly from the manager.
Food Quality
The food quality was inconsistent, with some customers enjoying their meals while others reported issues like cold or improperly prepared items.
Cleanliness
The establishment was generally noted for being clean, but there were instances of dirty dining areas and unsanitary conditions reported.
App and Promotions
Customers expressed frustration over the lack of acceptance for app deals and local promotions, which were not honored at this location.
Overall Experience
Despite some negative experiences, many customers still found the Dairy Queen to be a reliable choice for ice cream and fast food, appreciating the nostalgic value and variety of treats.
- RFR W ForsterOct 6, 20255.0Mmmmm cream
- CPCasey PateSep 17, 20251.0Can not use the app deals you earned with the app.
- MRMatt RiceSep 5, 20255.0Didn't have blueberries for the blizzard. Pineapple instead. A Soldotna tradition.
- LLLittleBallofCuteAug 13, 20251.0To whom it may concern 8/12/25 I went in to the soldotna, Alaska location at 44669 Sterling Hwy Ste A, Soldotna, AK 99669. I live 3+ hours away and grew up in Kenai where all my family still resides. My mom placed an order for an ice cream cake that Sunday 8/10/25 in person because they do not take orders online only in person. We wanted a simple picture to be hand drawn in and they said it wasn’t a problem when I had called and talked to them before my mom went in to order it. The pickup was set for that was 8/12/25. I paid in full 40+ dollars (and they still did not inform me they were not able to put the image on) prior the day of pickup so all she had to do was pick it up but to her surprise they told her that they couldn’t print the picture out and no longer drew on the cakes due to being understaffed. I understand to a degree yet now I am left scrambling to get another birthday cake. If they had communicated properly I could have had one of the Dairy Queen’s where I’m from print an edible picture and had them put it on when we were to pick it up. I left my number with one of the employees there for the owner of the Dairy Queen. A few hours later someone called with no caller id and I answered. It was supposedly Phillip Ischi though it sounded more like a 19 year old not an owner of a business. I told him of my grievances and then he gave me a sappy excuse on how he was understaffed and the people who work there are under trained. He complained about how business was like when we were going through Covid. Phillip then kept saying that it’s just an ice cream shop several times, yet his business is called Dairy Queen which is a large corporation and has standards that he should abide by in order to use there name. If it’s just any ice cream shop then call it something else. I asked for a 10 dollar discount for the inconvenience of having to now find someone else to either print the picture or hand draw it on an ice cream cake with just a day’s notice. He showed no remorse and his apology was hollow. He said he can’t do that because he has bills to pay at the end of the month and asked if he could send them to me. He lives in a 700,00k+ house yet he can’t compensate 10 dollars for his lack of training new hires and not communicating. He shouldn’t be in business and Dairy Queen should not allow such behavior to tarnish their name.
- FDFelton DeborahAug 9, 20255.0Had our fix of DQ . It was great, clean , fast service. Not the best for RV parking but it can be done our rig is 24 ft
Frequently Asked Questions About Dairy Queen
What type of food and treats does Dairy Queen in Soldotna offer?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
What are the regular opening hours for Dairy Queen in Soldotna?
Dairy Queen is open Monday through Thursday and Sunday from 10:00 AM to 8:30 PM, and on Friday and Saturday from 10:00 AM to 9:00 PM.
Is Dairy Queen in Soldotna open on major holidays?
Dairy Queen is closed on major holidays including November 27, December 24, and December 25, 2025.
Does Dairy Queen in Soldotna offer drive-thru service?
Yes, this Dairy Queen location offers drive-thru service for customer convenience.
Is the Soldotna Dairy Queen a family-friendly place?
Yes, the location is family-friendly and welcomes children, making it suitable for families to enjoy meals and treats.
How can I place an order or get exclusive deals from Dairy Queen Soldotna?
You can place orders online via their official order URL and download the Dairy Queen app for exclusive deals.
What are some nearby recreational spots customers can visit before or after going to Dairy Queen?
Customers can visit Kenai Peninsula Sports Camp, a nearby sports and recreation venue, which is ideal for sports enthusiasts looking to work out or play before grabbing a treat.
What other dining options are near Dairy Queen in Soldotna?
Nearby dining options include Fine Thyme Cafe (Mexican restaurant), Pizza Boys (pizza and American restaurant), Maverick Saloon (pub and bar), and The Catch (cocktail bar and lounge). Customers might enjoy trying these before or after their visit to Dairy Queen.
Can I find convenient services such as vehicle registration or telecom stores near Dairy Queen Soldotna?
Yes, nearby services include UMV - Soldotna for vehicle-related matters, AK Express Tags Titles & Registrations for automobile registration, and GCI Store and GCI for telecommunications and mobile phone needs.
Where is Dairy Queen located and how can I contact them?
Dairy Queen is located at 44669 Sterling Hwy, Ste A, Soldotna, AK 99669-7915, USA. You can contact them by phone at +1 907-262-9701 or visit their website for more information.