Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
437 reviews
5 stars
187
4 stars
99
3 stars
72
2 stars
22
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
The quality of food was inconsistent, with complaints about cold fries and incorrect items, though some customers enjoyed the food overall.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individual employees providing excellent service.
Cleanliness
The cleanliness of the restaurant was noted as a concern, with reports of dirty tables and floors.
Limited Options
As the only fast food option in Ketchikan, some customers appreciated the convenience despite the issues, while others expressed frustration over high prices and limited menu items.
- LSLog Salmon1 day ago1.0The food quality has taken a major dive in the last year or two. I don't expect gourmet food when I come here. I only expect half-decent food that is consistent. Now it is always a risk you are going to get bad food. The fries are the only consistent item, but that is because they are constantly undercooked. They have zero crisp and are just mush. I just got an order with nuggets, but they looked, smelled, and tasted like they were yesterday's day old nuggets. I forced half of them down and my I have a stomach ache. Even crappy deli chicken would be a step above this. The snack wraps used to be a good quick bite with a chicken strip, now they are a cheap chicken nugget with old soggy lettuce. It feels so slimy. I had to throw it away after a couple of bites. It's just too risky to get something here when you are hungry and in a hurry. Its not cheap like it used to be and you may end up having to throw it away.
- DRDanielle Ramos3 days ago2.0They often get our orders wrong and the last few times our fries are limp and undercooked. Don't recommend Ketchikan's McDonald's at this time.
- HRHellbilly RebelNov 8, 20253.0The staff will not pay attention to you for anything, bathrooms are usually disgusting
- GGGreg GuthrieOct 27, 20255.0Always on time
- CJCameron JohnsonOct 26, 20252.0Food is good. Soda is not! Whatever you do just play it safe and dont get a soda. 3 out of 5 times, no syrup in the soda. Stop at a&p and grab a soda, ditch the meal combo. (although good fries are usually around 3 out of 5 warm and salted, its worth the risk.)
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Ketchikan, AK?
McDonald's in Ketchikan is open daily from 6:00 AM to 11:00 PM, except Saturdays and Sundays when it opens at 7:00 AM.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 6:00 AM to 11:00 PM on weekdays and from 7:00 AM to 11:00 PM on weekends via their online platform.
Can I use the drive-thru at this McDonald's?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is the McDonald's in Ketchikan, AK located?
It is located at 2417 Tongass Ave, Suite 108, Ketchikan, AK, 99901, USA.
Are there mobile apps available to order from this McDonald's?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play.
What services does this McDonald's location offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby restaurants can I visit after dining at McDonald's?
Nearby restaurants include TacoTime for Tex-Mex food, Godfather's Pizza for pizza and American dishes, ZENSHI Handcrafted Sushi for sushi, and Soul Harvest Cafe for a cozy dining experience.
What nearby shops and stores are close to this McDonald's?
Nearby shopping options include Kats Korner for gifts and printing services, Treasure Trove Cards & Collectibles for gifts and toys, Castanon Crystals boutique, and The Plaza shopping center.
Are there community or recreational places near McDonald's in Ketchikan?
Yes, nearby community resources include Grow Ketchikan and Ketchikan Community Foundation, while fishing enthusiasts can check out Avid Angler Charters, The Alaska Catch, and Perfect Day Fishing Charters.