Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,640 reviews
5 stars
443
4 stars
348
3 stars
363
2 stars
154
1 star
332
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables, sticky floors, and unpleasant odors in the restaurant.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with the service quality, cleanliness, and food preparation.
- SGSonny Greene1 day ago1.0I haven’t been to McDonald’s in a long time and decided to go today. Big mistake. Found multiple pieces of hair in the cheese on my burger so ended up wasting money because I was not going to eat that.
- JDJon DoeNov 2, 20251.0So much for it being open 24 hours..came there at 1 am and they had the drive thru closed off with a bunch of employees just standing around outside smoking cigarettes and vaping
- CLCharity LudvickOct 26, 20251.0This location seems to have all the excuses for why it's not open early in the morning. Yet they are in there getting paid for doing nothing. Claiming they have to many inexperienced employees to open the door or drive thru. This affects delivery drivers and customer. This causes drivers to cancel orders that affects the acceptances rate on our apps and can get us kicked off our jobs. We work hard to accept all orders so we can keep our jobs and get better paying orders. The customers don't understand why this store can't get it's act together. This is greatly inconvenientcing our military customers as 99.9% of our orders are for them. It's sad how unprofessional this store has been.
- NJNicole JohnsonOct 6, 20253.0I walked in and the smell was so bad I immediately decided I'd rather go to North Pole play house. I tried to just get through it but it literally hurt my stomach breathing in whatever smell that was.
- PBPhillip BegleyOct 4, 20251.0I should thanks this location of McDonalds. The drive through is so slow and the food is so meh with the prices that continue to climb that during my most recent visit for happy meals with the kids I had a major epiphany that the whole experience is absolutely not worth the time and cost investment. I had enough time to sit and ponder (45+minutes with only 6 cars ahead of me originally) to imagine how much less irritating it will be next time to stop and grab a few groceries, likely for less cost. Then take home and cook, for a faster, healthier, overall much better experience. Thank you McDonalds, Fairbanks. This experience you have given me has allowed me to address my life in a more positive way. I will never spend another cent at your locations. If I’m really feeling lazy and must partake in a drive through there are additional options in town.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Fairbanks location?
McDonald's in Fairbanks is open 24 hours a day, 7 days a week.
Is McDonald's Fairbanks open for delivery, and what are the delivery hours?
Yes, McDonald's offers delivery every day from 4:10 AM to 3:55 AM.
Does McDonald's Fairbanks have a drive-through service?
Yes, the drive-through is open 24 hours a day, 7 days a week.
What payment options are accepted at McDonald's Fairbanks?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's Fairbanks menu online or via a mobile app?
Yes, you can order online through their website or use the McDonald's app available on Apple App Store and Google Play Store.
Does McDonald's Fairbanks offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
What popular fast food restaurants are located near McDonald's at 449 Harold Bentley Ave?
Nearby fast food options include Arby's, Sonic Drive-In, Carl's Jr., and Panda Express.
Are there any banks or credit unions close to McDonald's Fairbanks that I can visit?
Yes, Spirit of Alaska Federal Credit Union, First National Bank Alaska, and other Spirit of Alaska Federal Credit Union branches are nearby.
What accommodations are near McDonald's Fairbanks?
Hampton Inn & Suites Fairbanks and Hampton by Hilton are located near McDonald's at 449 Harold Bentley Ave.
Are there any recreational or specialty stores near McDonald's Fairbanks?
Yes, Sportsman's Warehouse for outdoor gear and Good Titrations cannabis clinic are nearby for your convenience.