McDonald's

3.3
1509 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1930 Airport Way, Fairbanks, AK
99701, United States

Hours

Reviews

3.3
1,509 reviews
5 stars
412
4 stars
325
3 stars
317
2 stars
147
1 star
308

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and management, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many reported issues with cold meals, missing items, and unsatisfactory preparation.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Pricing

Customers expressed concerns about rising prices and perceived value, with some stating that the food quality did not justify the cost.
  • ES
    Emir Sert
    4 days ago
    4.0
    Excellent service and a warm atmosphere
  • MV
    Mia Vogel
    Dec 29, 2025
    5.0
    Absolutely loved it
  • CF
    Cary Freeman
    Dec 27, 2025
    1.0
    Service sucked today Saturday, December 27 around 1:30 Pm at this location. We sat in the drive-through for about four minutes and no one asked for our order. Another car pulled up to the other drive-through lane and they started taking their order. After multiple attempts of trying to get their attention through the speaker, alerting them that we were there and no one ever answered, no one ever acknowledged our presence, we then drove to the first window and told the girl there what happened. She left came back with the manager and the manager said well that doesn’t matter to me. You can just go ahead and pull around the line and try it again. Never attempted to help us at all. Will not be returning to this location for an extremely long while. This is Management failure at its finest. Zero customer service.
  • JB
    Jonathan Bokish
    Dec 14, 2025
    1.0
    Ordered for delivery 2 hours before going myself to get it because of no delivery drivers, not their fault, but When I get there they tell me they're closed and won't give me my food that I've paid for!
  • LS
    Logan Steiner
    Dec 10, 2025
    1.0
    I ordered multiple chicken nuggets, got 0 (zero) in my bag. Walked in and asked for sauce and she argued with me. Like, just put the sauce in the bag like was on the order. Why be wrong, then rude and pushy? Just go to any other locations if you can. This one deserves to close

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1930 Airport Way in Fairbanks?

McDonald's at 1930 Airport Way in Fairbanks operates 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's location open round the clock?

Yes, the drive-thru is open 24/7 every day of the week at this location.