McDonald's

3.7
952 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 E 36th Ave, Anchorage, AK
99503, United States

Hours

Reviews

3.7
952 reviews
5 stars
366
4 stars
236
3 stars
179
2 stars
73
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, with some expressing disappointment in management's response to complaints.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, food not being fresh, and issues with specific items like the ice cream machine being broken.

Cleanliness

The location was noted for being clean, but some customers mentioned overpowering cleaning agents affecting their dining experience.

Operational Issues

Customers frequently reported problems with the drive-thru, including slow service, incorrect orders, and the lobby being closed without notice.

Consistency

Several reviews highlighted that while the food is generally consistent with McDonald's standards, there were notable exceptions that led to dissatisfaction.
  • OO
    Oksana
    Nov 14, 2025
    5.0
    Super quick service and everything was hot and fresh when I went. The drive-thru moved fast, and the staff was polite
  • WS
    Willow Slwooko-Hunter
    Nov 3, 2025
    1.0
    The workers rough housed and yelled cuss words even after being asked to watch their language. I told the manager and he seemed to care less. And with children in the lobby.
  • NA
    Nancy C. Andrews
    Oct 25, 2025
    5.0
    Delicious
  • XX
    XiongBro1
    Oct 20, 2025
    4.0
    Consistent food. Always double check you're order.
  • TY
    Tsheej Yajj
    Sep 8, 2025
    1.0
    Today, 09/08/2025, at 6pm, My mom and I, dashers, came through the drive thru to get our dash order, and after my mom says “Doordash” the worker helping us mocked my mom’s accent very rudely. If this is the kind of behavior you tolerate for your wokrers, then it’s not going to work out. I also work at mcdonald, and never have i ever mocked a customer’s accent like that. That worker, male, should be fired.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 701 E 36th Ave, Anchorage?

Delivery is available daily from 7:00 AM to 10:00 PM.

When is the drive-through open at this McDonald's location?

Drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.