Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
865 reviews
5 stars
308
4 stars
218
3 stars
168
2 stars
66
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow drive-thru times, and incorrect orders.
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions in the dining area and play place, with complaints about trash and cleanliness.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or undercooked items, while others found the food satisfactory.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating a mix of experiences.
- SBShalyn BurtNov 10, 20254.0One of my favorite places to let my kids run around and play.
- MMMNov 9, 20252.0Girl who took my order in the drive thru was rude and impatient. Everyone else was lovely though. She was young and hard to understand through the speaker, I had to ask her to repeat herself. I think that's what ticked her off?? Girl it's not my fault you mumble
- ZJZyanna JohnsonSep 7, 20251.0Me and my friend went to McDonald’s hoping for the hello kitty toy happy meal. It was displayed everywhere and DID NOT get nothing like that.
- JOJamie OsowskiAug 29, 20251.0The ice cream machine never works, always being “cleaned”. And then you will wait in line forever if they don’t have it and you don’t want anything else.
- KTKelley G. TeddAug 16, 20255.0I mean, it's McDonald's. It's fine.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 9100 Lake Otis Pkwy, Anchorage?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
During what hours can I order delivery from McDonald's in Anchorage?
Delivery service is available daily from 6:30 AM to 10:30 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order through the McDonald's App available for both iOS and Android devices.
Can I find WiFi and mobile offers at this McDonald's?
Yes, this McDonald's provides WiFi, mobile offers, and supports mobile ordering.
Which nearby restaurants can I visit before or after dining at McDonald's on Lake Otis Pkwy?
Nearby restaurants include Taco Bell, Menchie's Frozen Yogurt, and Subway, offering varied dining options for your convenience.
Are there any nearby medical or dental offices near McDonald's in Anchorage?
Yes, nearby medical services include Southside Smiles LLC, Chugach Dental - Dr. Adam Jensen, DDS, Thomas Dental, and Hillside Family Medicine LLC.
Where can I find fuel or convenience stores near this McDonald's location?
Chevron Denali Express, a gas station and convenience store, is located nearby for your fuel and quick shopping needs.