McDonald's

3.5
871 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8915 Old Seward Hwy, Anchorage, AK
99515, United States

Hours

Reviews

3.5
871 reviews
5 stars
288
4 stars
222
3 stars
156
2 stars
65
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or food not being made fresh.

Cleanliness

There are mixed reviews regarding cleanliness, with some noting improvements while others report unsanitary conditions.

Operating Hours

Customers frequently complain about misleading operating hours, with many stating the location is not open 24 hours as advertised.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh meals while others receive cold or poorly prepared items.
  • YA
    Y A
    4 days ago
    5.0
    I likely eat at McDonalds way more than I should. As such, I’ve been to many, if not most, of the locations in Anchorage. This location is by far my favorite. They make the effort to put the food together in a way that shows not just competence but a work ethic that is hard to find. The staff has always been unfailingly polite even when I show up during busy times. Specifically I was having a very rough day in the middle of October and just needed something to eat. It was my first time in quite sometime ordering at this location on Old Seward near Dimond mall, and I expect much the same as other locations. Lopsided sandwich, cold limp fries and my drink lid to be barely on. It might sound absurd to say, but these things not being true really made my day. It was such a small thing but really affected me. I had to go in and tell one of the employees thank you. They seemed surprised that they should be thanked, but also happy that they were acknowledged. So to the people working at this location, thank you again. It’s a small thing, but preparing people’s food without complaint and in good spirits I can’t imagine is always easy.
  • TL
    Tyler Larson
    Nov 17, 2025
    1.0
    Lobby was not open at 6:00 AM
  • DD
    Dylan Dioguardi
    Oct 31, 2025
    1.0
    Stupid girl in the drive thru kept giggling and not hearing me so when I got annoyed from having to repeat myself she reacted and I just so happened to get fries without salt. Never ordering here again
  • MD
    maeve Desde
    Oct 9, 2025
    1.0
    There was no cheese on my cheeseburgers.
  • SS
    Sardissozo
    Sep 21, 2025
    4.0
    I was going to comment the place wasn't very clean, but right after dropping off my food they started addressing the situation. The food itself was pretty good and everything I special ordered was correct. Hot fries were definitely a bonus these days, so well done for that. They also appropriately filled the fry containers like they used to, so it was a pretty good experience.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 8915 Old Seward Hwy, Anchorage?

McDonald's is open Monday to Thursday from 6:00 AM to 11:00 PM, Friday from 6:00 AM to 11:00 PM, Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.

When is the McDonald's drive-through open?

The drive-through is open Monday to Thursday from 6:00 AM to 11:00 PM, Friday from 6:00 AM to 4:00 AM on Saturday, Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.