McDonald's

3.5
899 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
255 Muldoon Rd, Anchorage, AK
99504, United States

Hours

Reviews

3.5
899 reviews
5 stars
320
4 stars
189
3 stars
188
2 stars
57
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for orders and difficulty in getting assistance.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and lack of acknowledgment from employees.

Food Quality

Several customers complained about cold or incorrect food orders, with some expressing dissatisfaction with the overall quality.

Restroom Access

The locked restroom policy was a common frustration, with customers feeling inconvenienced by the requirement to make a purchase for access.

Atmosphere

The restaurant's cleanliness and overall atmosphere received negative feedback, with reports of dirty conditions and a lack of seating.
  • FL
    Forrest Luca
    Oct 31, 2025
    1.0
    An hour trapped in the drive through line? I would leave but can't pull out
  • AM
    Ariel M
    Oct 26, 2025
    5.0
    This McDonald's always has prompt service, even when they're super busy!
  • LT
    Len Trimmer
    Oct 9, 2025
    4.0
    I prefer people to the big computer screen
  • SS
    Shaun S
    Oct 7, 2025
    1.0
    I usually buy something when I stop 8n for a restroom. Restrooms here are locked and I hate asking for keys or a code. I decided not to be a customer today due to the locked bathroom policy.
  • SS
    Shelly Sayles
    Sep 4, 2025
    1.0
    Refuse to acknowledge you at register- yet it’s the only place you can go and ask for the code for the restroom. They refuse to do service at the counter and rely solely on kiosk within store which isn’t legal due to visually impaired people would not be able to use it. The McDouble cheeseburger I ordered was missing a patty and was cold. Waited 15 mins for order when there literally was only 1 customer already eating in store, no one in drive through and no DoorDash etc going on. Simply put, lazy kids they went money but don’t know how to work for it. Absolutely ridiculous and not worth the money nor headache dealing with these KIDS!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 255 Muldoon Rd?

McDonald's at 255 Muldoon Rd is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 7:00 AM to 10:00 PM.