McDonald's

3.6
763 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3035 Muldoon Rd, Anchorage, AK
99504, United States

Hours

Reviews

3.6
763 reviews
5 stars
254
4 stars
190
3 stars
169
2 stars
57
1 star
93

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, particularly in the bathrooms and play area, with dirty floors and tables.

Service Speed

Many reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and poor communication from staff.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, poorly made, or stale food.

Staff Attitude

Customer service was frequently criticized, with reports of rude staff and lack of proper training affecting the overall experience.
  • MA
    Meritorious /A/
    Nov 12, 2025
    1.0
    I picked up my order from the drive-thru tonight, and both burgers were made incorrectly. The smaller burger (Daily Double) was missing lettuce and the two tomato slices it normally comes with. The larger burger (Double Bacon Quarter Pounder with Cheese) didn’t have any bacon at all, even though it’s part of the main ingredients. There were no other customers at the time and the lobby was closed, so I don’t understand how such simple mistakes happened. Very disappointing experience, especially since I specifically customized my order through the app
  • SB
    Shalyn Burt
    Nov 10, 2025
    5.0
    This location is convenient but the noise always gets to me.
  • AH
    Anna Howell
    Oct 28, 2025
    3.0
    Food is good and service was fast, but I think this location needs to focus on keeping the playplace more sanitized & tidy especially with flu season coming up. The sign mentions daily sanitation cleaning at 1 & 5pm everyday but I beg to differ. The same trash, debris & food is under the tables, along the walls and all in the play area the same as it was when we were here a week ago.
  • JS
    Jemella Swanson
    Oct 8, 2025
    3.0
    My husband wanted 2 fish filets. On the kiosk we put the number 2 and he only got one. We checked our order first before sending it. Maybe I was a bit harsh giving them a 3 so if I can ill raise it to 4.
  • SY
    Susan Yang
    Sep 28, 2025
    1.0
    Always slow! Every mcdonalds in the muldoon area always gets their customers in and out, this mcdonalds always has me waiting 20 minutes the least.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3035 Muldoon Rd, Anchorage?

McDonald's at 3035 Muldoon Rd is open daily from 6:00 AM to 11:00 PM.

What times is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.