Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, particularly in the bathrooms and play area, with dirty floors and tables.
Service Speed
Many reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and poor communication from staff.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, poorly made, or stale food.
Staff Attitude
Customer service was frequently criticized, with reports of rude staff and lack of proper training affecting the overall experience.
MA
Meritorious /A/
Nov 12, 2025
1.0
I picked up my order from the drive-thru tonight, and both burgers were made incorrectly. The smaller burger (Daily Double) was missing lettuce and the two tomato slices it normally comes with. The larger burger (Double Bacon Quarter Pounder with Cheese) didn’t have any bacon at all, even though it’s part of the main ingredients.
There were no other customers at the time and the lobby was closed, so I don’t understand how such simple mistakes happened. Very disappointing experience, especially since I specifically customized my order through the app
SB
Shalyn Burt
Nov 10, 2025
5.0
This location is convenient but the noise always gets to me.
AH
Anna Howell
Oct 28, 2025
3.0
Food is good and service was fast, but I think this location needs to focus on keeping the playplace more sanitized & tidy especially with flu season coming up. The sign mentions daily sanitation cleaning at 1 & 5pm everyday but I beg to differ. The same trash, debris & food is under the tables, along the walls and all in the play area the same as it was when we were here a week ago.
JS
Jemella Swanson
Oct 8, 2025
3.0
My husband wanted 2 fish filets. On the kiosk we put the number 2 and he only got one. We checked our order first before sending it. Maybe I was a bit harsh giving them a 3 so if I can ill raise it to 4.
SY
Susan Yang
Sep 28, 2025
1.0
Always slow! Every mcdonalds in the muldoon area always gets their customers in and out, this mcdonalds always has me waiting 20 minutes the least.
What are the regular operating hours of McDonald's at 3035 Muldoon Rd, Anchorage?
McDonald's at 3035 Muldoon Rd is open daily from 6:00 AM to 11:00 PM.
What times is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
During what hours is delivery service available at McDonald's on Muldoon Rd?
Delivery service is available daily from 7:00 AM to 10:30 PM.
Can I order McDonald's for delivery or curbside pickup?
Yes, this location offers delivery and curbside pickup services, including McDelivery and Mobile Ordering.
What payment options are accepted at McDonald's on Muldoon Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app I can use to order food?
Yes, you can use the McDonald's App available on iOS and Android for ordering.
What services does this McDonald's location provide?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
How can nearby Regal Totem drive-in theater be part of my visit to McDonald's?
After enjoying a movie at the nearby Regal Totem drive-in theater, located close to McDonald's, you can conveniently stop by for a quick meal or snacks.
Are there any nearby educational institutions around McDonald's where families or students might visit?
Yes, nearby educational institutions include Anchorage STREAM Academy and Wayland Baptist University, Anchorage, which visitors to McDonald's might easily access for meals or coffee.
Where can I find other dining options or coffee shops near McDonald's on Muldoon Rd?
Nearby dining options include Starbucks for coffee, Domino's Pizza for pizza, and Cold Stone Creamery or TCBY for ice cream, all within close proximity to McDonald's.