Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect orders.
Service Speed
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, with some experiencing waits of over 30 minutes.
Customer Service
Feedback indicated inconsistent customer service, with some staff being friendly while others were reported as rude or flustered.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving incorrect items or missing components.
JW
Jonny Walker
Nov 13, 2025
4.0
Its McDonald's so not a whole lot of expectations going in, they do a good job keeping up on cleaning and the staff is somewhat friendly.
AM
Adrian Melovidov
Oct 22, 2025
5.0
Cheese burgers are always my favorite forever.
SG
Shelly Graham
Oct 18, 2025
5.0
This is by far the ABSOLUTE BEST MCDONALD'S IN ANCHORAGE! The food is fresh, juicy, employees are customer service extraordinaires! Every time they go above & beyond!
This is a LOCALLY OWNED franchise! I truly hope the owner sees this!
MM
Malkil
Oct 13, 2025
1.0
Over 30 years of terrible meals and has not improved. Over the years my family and I have gotten, and this is not a comprehensive list, cold fries (many times), cold burgers, cheese on burgers ordered without cheese (many times), onions + pickles + mustard on burgers ordered plain (many times), a "cheeseburger" where they forgot the burger, and a number of other problems.
Today was cold fries, a cold burger, and, oddly enough, a middle bun used as a bottom bun. They weren't out of bottom buns. The other burgers had them. 🤷