Dairy Queen Grill & Chill

3.2
612 reviews
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Business Details

1975 Abbott Rd, Anchorage, AK
99507-3448, United States
(907) 522-1555
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1975 Abbott Rd, Anchorage, AK
99507-3448, United States

Hours

Reviews

3.2
612 reviews
5 stars
205
4 stars
101
3 stars
81
2 stars
52
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.

Customer Service

While some staff were praised for their friendliness and professionalism, there were numerous complaints about rude behavior and poor customer interactions.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their meals while others reported issues like incorrect orders and subpar preparation.

Cleanliness

The restaurant's cleanliness received positive feedback, with many noting a clean dining area and well-maintained facilities.

Management

Recent management changes were noted positively, with some customers appreciating the improvements in service and overall experience.
  • AV
    Amanda Vanderbilt
    2 days ago
    1.0
    Went there tonight, haven't been in quite some time. I ordered a chicken basket, blizzard and a kids meal. When we got home, the food was such a disappointment. Fries were extremely salty, and the chicken basket was just thrown in a box with barely any fries. This is what happens when you hire children, they don't care at all about quality or customer service.
  • DW
    Dan Walker
    5 days ago
    5.0
    Excellent friendly service by the three young gentlemen running the place on November 18, 2025
  • CS
    Christian Smallwood
    Nov 12, 2025
    3.0
    It was the longest time I’ve spent in a drive through. I ordered the chicken strips and a blizzard. When I moved past the speaker I got stuck in between 2 cars for over 20 minutes. I actually called the store to see what was going on and they said the blizzard machine was down. After the 20 minutes the car in front of me got their 2 blizzards and left. When I eventually got my food it seemed apparent that it was made a while ago. The food was okay, not the best not the worst. Hopefully they get that situation figured out so it doesn’t happen again.
  • LH
    Laura Hogan
    Oct 27, 2025
    5.0
    These employees were patient, kind and very professional!! Thank you young men. Awesome!!!
  • RS
    robbie simeonoff
    Oct 24, 2025
    1.0
    Waited in line for 45 minutes and we didnt even get to order. We left because people were yelling at us once we pulled up to order because we were taking too long.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 1975 Abbott Rd, Anchorage?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.

What kind of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and offer DQcakes.com ice cream cakes.