McDonald's

3.4
1260 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
369 St. Albert Trail, St. Albert, AB
T8N 0R1, Canada

Hours

Reviews

3.4
1,260 reviews
5 stars
422
4 stars
291
3 stars
215
2 stars
75
1 star
257

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some staff being friendly and helpful, while others were rude or unprofessional.

Cleanliness

The restaurant was generally noted for being clean, although some customers mentioned issues with cleanliness during busy times.

Wait Times

Customers frequently complained about long wait times for their orders, especially during peak hours.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and quality, including stale items.
  • KY
    Kano Y.
    2 days ago
    3.0
    Maybe it's a group order, but both hand dryers in the washroom are not working and the faucet only gives you very tiny water stream, takes you forever to clean wash your hands. Environmental friendly just piss you off. Staffs are very good, foods are small in portion even you order large size.
  • RR
    Ravinder
    Dec 31, 2025
    1.0
    I ordered mcveggie, lettuce is like one or two piece only if any one checking these reviews kindly compare your advertised pic with what you guys giving to the customers.
  • CD
    Curtis Davis
    Dec 28, 2025
    5.0
    Like most McDonald’s. They keep the interior of the restaurant clean as they can. Friendly staffed. Quick orders in and out. Yummy and delicious food. With my coupons I saved a lot of money. I like the offers. Plenty of parking out front. I’ll be back again.
  • PS
    prem sapkota
    Dec 24, 2025
    1.0
    Had to wait 25 minutes even though I ordered just one coffee one muffin and one everything bagel with cheese cream Coffee was 2 cream 2 sweeteners I got just black One
  • JF
    John Fabien
    Dec 11, 2025
    3.0
    Well it's complexity about how to comment first some staff are in needed training as they are quite rude especially if they figure you are not a resident I really hated going thru the hell mobile order and I used my electric scooter to go thru and the lady had the Nerve to lie and say they never got ny order it was paid and she refused me service. I had some daytime bites to eat they went very well.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 369 St. Albert Trail?

McDonald's at 369 St. Albert Trail is open 24 hours a day, every day of the week.

Is McDonald's at this location open for drive-through service all day?

Yes, the drive-through service is available 24/7, every day.