Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some staff being friendly and helpful, while others were rude or unprofessional.
Cleanliness
The restaurant was generally noted for being clean, although some customers mentioned issues with cleanliness during busy times.
Wait Times
Customers frequently complained about long wait times for their orders, especially during peak hours.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, including stale items.
KY
Kano Y.
2 days ago
3.0
Maybe it's a group order, but both hand dryers in the washroom are not working and the faucet only gives you very tiny water stream, takes you forever to clean wash your hands. Environmental friendly just piss you off. Staffs are very good, foods are small in portion even you order large size.
RR
Ravinder
Dec 31, 2025
1.0
I ordered mcveggie, lettuce is like one or two piece only if any one checking these reviews kindly compare your advertised pic with what you guys giving to the customers.
CD
Curtis Davis
Dec 28, 2025
5.0
Like most McDonald’s. They keep the interior of the restaurant clean as they can. Friendly staffed. Quick orders in and out. Yummy and delicious food. With my coupons I saved a lot of money. I like the offers. Plenty of parking out front. I’ll be back again.
PS
prem sapkota
Dec 24, 2025
1.0
Had to wait 25 minutes even though I ordered just one coffee one muffin and one everything bagel with cheese cream
Coffee was 2 cream 2 sweeteners I got just black
One
JF
John Fabien
Dec 11, 2025
3.0
Well it's complexity about how to comment first some staff are in needed training as they are quite rude especially if they figure you are not a resident I really hated going thru the hell mobile order and I used my electric scooter to go thru and the lady had the Nerve to lie and say they never got ny order it was paid and she refused me service. I had some daytime bites to eat they went very well.
What are the general operating hours of McDonald's at 369 St. Albert Trail?
McDonald's at 369 St. Albert Trail is open 24 hours a day, every day of the week.
Is McDonald's at this location open for drive-through service all day?
Yes, the drive-through service is available 24/7, every day.
Can I order delivery from McDonald's at this location at any time?
Delivery is available 24 hours a day, seven days a week.
Does this McDonald's offer in-store pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
What meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on St. Albert Trail?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's at this location family-friendly and welcoming to children?
Yes, the restaurant welcomes families and children, and it offers a children's menu.
Are there other fast food options near McDonald's at 369 St. Albert Trail?
Yes, nearby fast food restaurants include KFC, Taco Bell Canada, and TacoTime.
What nearby places would be useful for customers traveling by public transit?
The St. Albert Centre Transit Station is nearby and can help customers find their way to McDonald's easily.
What other local businesses are around McDonald's for customers to visit?
Customers might visit nearby places like Rivercrest Medical Clinic for healthcare, or Vivid Nails St. Albert and Barber House for beauty and grooming services.