McDonald's

3.4
1631 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
10 Galarneau Place, St. Albert, AB
T8N 2Y3, Canada

Hours

Reviews

3.4
1,631 reviews
5 stars
474
4 stars
407
3 stars
297
2 stars
136
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, soggy, or stale items.

24-Hour Availability

Numerous customers expressed frustration over the misleading 24-hour service claims, noting that the location often closes during late hours.

Positive Staff Experiences

Some customers praised specific staff members for their excellent service and attentiveness, indicating that there are positive interactions amidst the overall negative feedback.
  • DT
    Dennis M. Trinh
    1 day ago
    4.0
    It's like any other McDonalds. This location at night is known for serving not so fresh stuff past 10. Would suggest you ask for fresh for whatever it is you're ordering.
  • RB
    Ryan Boven
    1 day ago
    1.0
    I thought it was fast food 😂. 15 minutes in a drive through line is absurd.
  • NS
    Nicolas S
    2 days ago
    4.0
    Jan 10/26 decided to come here and catch some breakfast items. It’s not a bad location, but getting into the drive-through can definitely be a bit of a hassle, was easily able to have the staff member take my order and input it to the system, everything was great minus the coffee which either needed more sugar or just needed to be stirred more. Not sure that I would consider going back to that location unless I’m in the area but overall for a first time experience at this location gotta say it was OK.
  • JM
    Jackie Milino
    Dec 26, 2025
    1.0
    Never received my order from a McDonald’s app order and the manager at this location was beyond rude. Online support regarding the situation was also beyond unhelpful. Told me that they are requesting me to get a Refund but have not processed a refund for a food order I never received. I should not have to request a refund when I never received the food because this location refused to give my food to my delivery driver. Never order from the McDonald’s app because they will just give you the run around and refuse help you. My order was worth over $50
  • AM
    Andre Matte
    Dec 14, 2025
    5.0
    Haroon just brought my order to me , noticeI didn't have any ketchup, ask me if I wanted ketchup, and I said yes.And he went and got some for me which that's the first I really appreciate it.Thanks Haroon

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at McDonald's Tudor Glen?

McDonald's Tudor Glen is open 24 hours a day, 7 days a week for in-store dining.

When is the drive-through service available at this McDonald's location?

The drive-through at McDonald's Tudor Glen operates 24/7, every day of the week.