Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, soggy, or stale items.
24-Hour Availability
Numerous customers expressed frustration over the misleading 24-hour service claims, noting that the location often closes during late hours.
Positive Staff Experiences
Some customers praised specific staff members for their excellent service and attentiveness, indicating that there are positive interactions amidst the overall negative feedback.
DT
Dennis M. Trinh
1 day ago
4.0
It's like any other McDonalds. This location at night is known for serving not so fresh stuff past 10. Would suggest you ask for fresh for whatever it is you're ordering.
RB
Ryan Boven
1 day ago
1.0
I thought it was fast food 😂. 15 minutes in a drive through line is absurd.
NS
Nicolas S
2 days ago
4.0
Jan 10/26 decided to come here and catch some breakfast items. It’s not a bad location, but getting into the drive-through can definitely be a bit of a hassle, was easily able to have the staff member take my order and input it to the system, everything was great minus the coffee which either needed more sugar or just needed to be stirred more. Not sure that I would consider going back to that location unless I’m in the area but overall for a first time experience at this location gotta say it was OK.
JM
Jackie Milino
Dec 26, 2025
1.0
Never received my order from a McDonald’s app order and the manager at this location was beyond rude. Online support regarding the situation was also beyond unhelpful. Told me that they are requesting me to get a Refund but have not processed a refund for a food order I never received. I should not have to request a refund when I never received the food because this location refused to give my food to my delivery driver. Never order from the McDonald’s app because they will just give you the run around and refuse help you. My order was worth over $50
AM
Andre Matte
Dec 14, 2025
5.0
Haroon just brought my order to me , noticeI didn't have any ketchup, ask me if I wanted ketchup, and I said yes.And he went and got some for me which that's the first I really appreciate it.Thanks Haroon
What are the opening hours for in-store dining at McDonald's Tudor Glen?
McDonald's Tudor Glen is open 24 hours a day, 7 days a week for in-store dining.
When is the drive-through service available at this McDonald's location?
The drive-through at McDonald's Tudor Glen operates 24/7, every day of the week.
Does McDonald's Tudor Glen offer delivery services?
Yes, delivery services are available 24/7 at McDonald's Tudor Glen.
Can I order in-store pickup at McDonald's Tudor Glen?
Yes, McDonald's Tudor Glen offers in-store pickup as one of its available services.
What meals are served at McDonald's Tudor Glen?
McDonald's Tudor Glen serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's Tudor Glen?
McDonald's Tudor Glen accepts American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Tudor Glen have a drive-through?
Yes, this McDonald's location features a drive-through available 24 hours a day.
What are some nearby places customers can visit before or after dining at McDonald’s Tudor Glen?
Customers can explore shopping at St Albert Centre or grab a coffee at nearby Esso Canada gas station before or after their meal.
Are there car rental services near McDonald's Tudor Glen for visitors who need transportation?
Yes, Budget Rent A Car, Budget Car Rental, and Avis Car Rental are nearby for convenient car rental options.
How can customers who use public transit easily find McDonald's Tudor Glen?
While specific transit stations are not listed, customers can use nearby landmarks such as St Albert Centre and Esso Canada to locate McDonald's Tudor Glen easily.