McDonald's

3.4
1615 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
10 Galarneau Place, St. Albert, AB
T8N 2Y3, Canada

Hours

Reviews

3.4
1,615 reviews
5 stars
470
4 stars
404
3 stars
297
2 stars
133
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being praised for their friendliness while others are reported as rude or unhelpful.

Food Freshness

Many customers reported issues with food quality, particularly after late hours, with complaints about cold, stale, or improperly prepared items.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.

Cleanliness

Several customers noted unsanitary conditions in the dining area, with dirty tables and overflowing garbage reported.

Operational Hours

Customers expressed frustration over misleading 24-hour service claims, with multiple reports of the drive-thru being closed during late-night hours.
  • DA
    Devin Atkinson
    Nov 7, 2025
    1.0
    They lie, there not 24hrs.
  • CM
    Cherie Moran
    Oct 25, 2025
    1.0
    This chain is listed as 24 hours (both online and in signage) and it is not. Maybe time to change your listing and your outdoor signage and consider listing hours that you are actively open?!
  • LA
    Laura Ahmet
    Oct 15, 2025
    5.0
    I’m only including this part to express the level of appreciation I feel towards Ella, the young lady who put my meal together for me… I suffer from chronic pain so I indulge in Natures pain killer from time to time… and I am ^lifted^. So I NEEDED this happy meal. It was HANDS DOWN the best happy meal of my life .. and I’m old balls. The hamburger was placed perfectly against the fries, keeping them from falling out of the little fry bag. Don’t get me wrong, I LOVE a good box/bag fry as much as the next grown woman eating a happy meal, but it was just SO satisfying to see. Sometimes, it’s the little things, you know? Anyway. Thanks Ella. You made my day =)
  • MM
    Matthew Moldavite
    Oct 8, 2025
    1.0
    ‼️AFTER 9PM SOGGY FOOD‼️1STAR REVIEW More than 14 times now my Mother has bought food from this location after 9 pm and the fries are stale and mushy, the lettuce is brownish green and the burger is cold, i am beyond done with this locations sucky food, their food is always soggy after 9pm dont buy from them, we should havent to ask for fresh fries every single time we come their so we wont be coming here anymore.
  • DF
    David Finch
    Oct 7, 2025
    2.0
    I went there initially through the drive in and everything seemed fine. When I got home and went to eat my double quarter pounder with cheese meal I found it only had one patty. So I went back to the store to get it fixed and when I got there they said yea no big deal and to pull up to the window. Then I found out my fries got cold during the whole process and I got in response when I told them about the fries being cold “were they cold when you got them.” I’m sorry but it’s your fault for initially messing up my burger in the first place… not impressed.

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at McDonald's Tudor Glen?

McDonald's Tudor Glen is open 24 hours a day, 7 days a week for in-store dining.

When is the drive-through service available at this McDonald's location?

The drive-through at McDonald's Tudor Glen operates 24/7, every day of the week.