Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and staff not paying attention to customer requests.
Cleanliness
The restaurant's cleanliness was a major concern, with many reviews mentioning dirty tables, overflowing garbage, and unsanitary conditions.
Staff Attitude
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or dismissive.
Food Quality
Inconsistent food quality was noted, with reports of cold or stale items, and some customers experiencing food safety issues.
KT
K T
Nov 15, 2025
1.0
They always manage to mess up my orders, it’s every single time it’s never a time where it’s not messed up, even if you tell
Them it’s still messed up, how do you manage to mess up every single time? Not worth spending your money here at all…
HG
harkamal gurm
Nov 12, 2025
1.0
Slowest Mcd and service is worst. The blonde lady with Assistant Manager name tag was so rude and disrespectful to all the guests. First we waited 15 mins to place our order and she was very rude then the food took another 15 minutes total waste of time. There were no straws, napkins or ketchup on drink station and nothing was bagged with our order when asked the lady for some she gave us a look. Store was a total mess. Never going back to this location!!
MB
Mukul Bansal
Nov 9, 2025
1.0
Avoid this Mac d location, I have been here 2 times in 1 week and both times they served disgusting food, fries cold and lame as if they have been sitting for hours and the staff working in there is of no use specially drive thru people
MP
Michael Peftiev
Nov 9, 2025
1.0
Drive through: Find someone who can speak and understand English! Nine of ten times you get your order wrong. Wait time is always more than you'd expect. Not recommended to visit under any circumstances.
P.S. placing cheese even on cheeseburger bun is an impossible task.
BB
Barbara Brown
Nov 2, 2025
2.0
This is arguably the slowest McDonald’s we’ve ever been to. If we even see one person in line, we know we’re in for a long wait, even just for a drink. It’s crazy how slow it is. The orders are usually correct, but the wait time is just insane. We still end up stopping here on our way out to the dog park in Balzac, but only because it’s convenient, not because it’s quick.
What are the operating hours of McDonald's at 293097 Crossiron Lane?
McDonald's is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's provides delivery service 24/7 at this location.
Is there a drive-through available and what are its hours?
Yes, there is a drive-through available 24 hours a day, every day of the week.
What meal options are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer in-store pickup?
Yes, in-store pickup is available at this McDonald's location.
Does this McDonald's welcome families and children?
Yes, the location welcomes families and children and offers a children's menu.
Which nearby places can I visit before or after dining at McDonald's?
You can visit Cross Iron Mills shopping center, SilverCity CrossIron Mills Cinemas and XSCAPE Entertainment Centre, and La-Z-Boy Furniture Galleries nearby for shopping and entertainment.
Are there other coffee and burger shops near McDonald's at Crossiron Lane?
Yes, nearby you can find Tim Hortons for coffee and Freshslice Pizza as well as New York Fries for fast food options.
Is there convenient fuel or vehicle service near this McDonald's?
There are two Shell stations nearby providing gas and automotive services for your convenience.