McDonald's

2.7
1203 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
293097 Crossiron Lane, ROCKY VIEW COUNTY, AB
T4A 0V1, Canada

Hours

Reviews

2.7
1,203 reviews
5 stars
304
4 stars
168
3 stars
106
2 stars
90
1 star
535

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and staff not paying attention to customer requests.

Cleanliness

The restaurant's cleanliness was a major concern, with many reviews mentioning dirty tables, overflowing garbage, and unsanitary conditions.

Staff Attitude

Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or dismissive.

Food Quality

Inconsistent food quality was noted, with reports of cold or stale items, and some customers experiencing food safety issues.
  • KT
    K T
    Nov 15, 2025
    1.0
    They always manage to mess up my orders, it’s every single time it’s never a time where it’s not messed up, even if you tell Them it’s still messed up, how do you manage to mess up every single time? Not worth spending your money here at all…
  • HG
    harkamal gurm
    Nov 12, 2025
    1.0
    Slowest Mcd and service is worst. The blonde lady with Assistant Manager name tag was so rude and disrespectful to all the guests. First we waited 15 mins to place our order and she was very rude then the food took another 15 minutes total waste of time. There were no straws, napkins or ketchup on drink station and nothing was bagged with our order when asked the lady for some she gave us a look. Store was a total mess. Never going back to this location!!
  • MB
    Mukul Bansal
    Nov 9, 2025
    1.0
    Avoid this Mac d location, I have been here 2 times in 1 week and both times they served disgusting food, fries cold and lame as if they have been sitting for hours and the staff working in there is of no use specially drive thru people
  • MP
    Michael Peftiev
    Nov 9, 2025
    1.0
    Drive through: Find someone who can speak and understand English! Nine of ten times you get your order wrong. Wait time is always more than you'd expect. Not recommended to visit under any circumstances. P.S. placing cheese even on cheeseburger bun is an impossible task.
  • BB
    Barbara Brown
    Nov 2, 2025
    2.0
    This is arguably the slowest McDonald’s we’ve ever been to. If we even see one person in line, we know we’re in for a long wait, even just for a drink. It’s crazy how slow it is. The orders are usually correct, but the wait time is just insane. We still end up stopping here on our way out to the dog park in Balzac, but only because it’s convenient, not because it’s quick.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 293097 Crossiron Lane?

McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's provides delivery service 24/7 at this location.