Numerous customers reported slow service, incorrect orders, and long wait times, particularly in the drive-thru.
Food Quality
Many reviews highlighted poor food quality, including cold fries, incorrect items, and unsatisfactory meal preparation.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and dining area, which detracted from their experience.
Staff Attitude
While some staff were praised for being friendly and helpful, others were criticized for poor service and lack of attention to customer needs.
TC
The trucker Channel
Dec 10, 2025
3.0
First i have to say that I very much like Filipino people. Why though when I am standing waiting for my mea upfrontl and sitting in the lobby do the workers here need to speak so loudly. Please speak English and use a volume appropriate for indoors.
LR
Levi Reynolds
Dec 3, 2025
1.0
Ordered food in the morning and tap’d my card as per usual. Nothing after that at the 1st window. Get to the 2nd window and the employee tells me my card declined at the previous window. Fair enough, so I pay again. While I’m sitting in the drive thru waiting, I check my statements and come to find out my card wasn’t declined the first time and I was double charged. Before leaving I let the employee know it wasn’t declined and showed him the proof and was denied a refund from one of the 2 purchases. Ontop of that, half of my order was missing.
Would 100% recommend going to any other place early in the morning for any of your needs
JB
James Burgess
Nov 22, 2025
1.0
Stopped here at 9:30pm on my way home from the mountains, ordered a double quarter pounder which they “garentee” is always made fresh… it was the worst burger ive ever had it was almost as cold as their fries and extremely greasy
I threw my entire order out,and am heading to red deer to find something else
JD
Joseph Dixon
Nov 5, 2025
1.0
they close the physical store almost 15 minutes before, I had to walk through drive-thru when it was pretty chilly and wait almost 10 minutes for my food, and it was the only restaurant around open 24 hours apparently, I literally watched the guy while I was knocking on the door 15 minutes before closing time apparently for their main door, the 24-hour thing is drive-thru, he completely ignored me. I wish I would have got a picture of them so the management could see who did that,
CG
Cynthia Gillespie
Oct 31, 2025
4.0
Friendly staff, my son usually asks for fresh filet of fish for me since they can be a bit old sometimes, but they always make it fresh upon request, recommend to go during peak hours for best results. My strawberry cheesecake mcflurry was great.
What are the regular business hours for this McDonald's location in Rocky Mountain House?
This McDonald's is open 24 hours every day of the week, from Monday to Sunday.
Does this McDonald's offer drive-through service? If so, what are the drive-through hours?
Yes, the McDonald's in Rocky Mountain House offers drive-through service 24/7, every day.
Are delivery services available at this McDonald's?
Delivery is not offered at this location, but in-store pickup is available.
What meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner, including desserts and coffee.
What payment options are accepted at this McDonald's?
You can pay with American Express, Cash, Discover, MasterCard, or Visa.
Is the restaurant family-friendly and do they have a children's menu?
Yes, this McDonald's welcomes families and children and offers a children's menu.
What is the dress code at this McDonald's?
The attire is casual, making it a comfortable environment for all customers.
How can I find this McDonald's location?
It is located at 4836-45th Street, Rocky Mountain House, AB, postal code T4T 1A5, Canada.
What nearby restaurants are close to this McDonald's where I could try other cuisines?
Near this McDonald's, you can find Burger Baron offering burgers and pizza, Panago Pizza for a variety of pizzas, Tamarack Restaurant and Grillers Steakhouse for steak and American-style dining, and Bang's Bistro for sushi and Japanese cuisine.
What nearby hotels or motels are available for visitors to Rocky Mountain House near this McDonald's?
Nearby accommodations include Tamarack Motor Inn, Walking Eagle Inn & Lodge, and The House Motel, which provide convenient places to stay close to the McDonald's location.
Are there any nearby attractions or outdoor activities clients could enjoy before or after visiting McDonald's?
Yes, clients can visit Canyon Creek Golf Course & Camping nearby for golfing and camping experiences.