Customers frequently reported long wait times, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing components.
Staff Friendliness
Despite service issues, several customers praised the staff for being friendly and accommodating.
Cleanliness
The cleanliness of the restaurant and bathrooms was a common concern, with multiple reports of unsanitary conditions.
Food Quality
Customers expressed disappointment with food quality, mentioning cold fries and stale items, although some enjoyed specific menu items.
JB
James Burgess
2 days ago
1.0
Stopped here at 9:30pm on my way home from the mountains, ordered a double quarter pounder which they “garentee” is always made fresh… it was the worst burger ive ever had it was almost as cold as their fries and extremely greasy
I threw my entire order out,and am heading to red deer to find something else
JD
Joseph Dixon
Nov 5, 2025
1.0
they close the physical store almost 15 minutes before, I had to walk through drive-thru when it was pretty chilly and wait almost 10 minutes for my food, and it was the only restaurant around open 24 hours apparently, I literally watched the guy while I was knocking on the door 15 minutes before closing time apparently for their main door, the 24-hour thing is drive-thru, he completely ignored me. I wish I would have got a picture of them so the management could see who did that,
CG
Cynthia Gillespie
Oct 31, 2025
4.0
Friendly staff, my son usually asks for fresh filet of fish for me since they can be a bit old sometimes, but they always make it fresh upon request, recommend to go during peak hours for best results. My strawberry cheesecake mcflurry was great.
WP
Wayne Parsons
Oct 28, 2025
3.0
It was a normal place wasn't great wasn't bad
DB
Dietz Brawntoeburger
Oct 18, 2025
3.0
I thought I'd just let Mcdonald's headquarters know that the tiny oriental man at the front counter, clicks the orders off as delivered, waaaaay before they actually are. This seems like a scam to make himself look faster and more efficient. This is unfair to others who might give better service than him, and he gets promoted but they don't. Also, he doesn't make eye contact with customers which is weird considering he's working the front.
A couple of weeks later.... there's an older man working the front counter in the morning. He's the epitome of an ideal employee. He's waiting at the till for the next customer, not chatting with his friends in the back. Everything efficient and done by the book. He's actually managerial level... take notice McD's.
What are the regular business hours for this McDonald's location in Rocky Mountain House?
This McDonald's is open 24 hours every day of the week, from Monday to Sunday.
Does this McDonald's offer drive-through service? If so, what are the drive-through hours?
Yes, the McDonald's in Rocky Mountain House offers drive-through service 24/7, every day.
Are delivery services available at this McDonald's?
Delivery is not offered at this location, but in-store pickup is available.
What meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner, including desserts and coffee.
What payment options are accepted at this McDonald's?
You can pay with American Express, Cash, Discover, MasterCard, or Visa.
Is the restaurant family-friendly and do they have a children's menu?
Yes, this McDonald's welcomes families and children and offers a children's menu.
What is the dress code at this McDonald's?
The attire is casual, making it a comfortable environment for all customers.
How can I find this McDonald's location?
It is located at 4836-45th Street, Rocky Mountain House, AB, postal code T4T 1A5, Canada.
What nearby restaurants are close to this McDonald's where I could try other cuisines?
Near this McDonald's, you can find Burger Baron offering burgers and pizza, Panago Pizza for a variety of pizzas, Tamarack Restaurant and Grillers Steakhouse for steak and American-style dining, and Bang's Bistro for sushi and Japanese cuisine.
What nearby hotels or motels are available for visitors to Rocky Mountain House near this McDonald's?
Nearby accommodations include Tamarack Motor Inn, Walking Eagle Inn & Lodge, and The House Motel, which provide convenient places to stay close to the McDonald's location.
Are there any nearby attractions or outdoor activities clients could enjoy before or after visiting McDonald's?
Yes, clients can visit Canyon Creek Golf Course & Camping nearby for golfing and camping experiences.