McDonald's

3.6
1712 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Unit 102, 585 Laura Ave, Red Deer County, AB
T4E 3C2, Canada

Hours

Reviews

3.6
1,712 reviews
5 stars
633
4 stars
439
3 stars
258
2 stars
119
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

The cleanliness of the bathrooms was a major concern, with many reviews describing them as filthy and poorly maintained.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning issues like burnt items and incorrect orders.

Staff Attitude

While some staff were praised for their friendliness, many reviews highlighted negative interactions with employees, including rudeness and lack of professionalism.

Operational Efficiency

The location struggled with handling busy periods, leading to slow service and frequent order mistakes.
  • CR
    Candice Rohrbach
    1 day ago
    1.0
    We ordered pick up via the app because we were in a hurry.after waiting 15 minutes I called to ask how much longer it would be, and they brought the order out. Unfortunately I should have checked the order in full and they normally would have if we weren't already running behind. We ordered and paid for a cheeseburger deluxe and received the picture below, when I called back they argued the it was correct to order. Hideous experience and even worse customer service.
  • MH
    Mandy Howard
    1 day ago
    2.0
    The only thing that's good is that the dining area was open at 1 a.m. The food was a reminder of why I don't eat at McDonald's. I brought my poutine back to the hotel and microwaved it because the staff was busy dealing with drive through orders and I didn't think think they would take it back there to warm it up. Fries were undercooked, cold curds, and a tiny scoop of gravy that wasn't enough to soften the cheese or warm it up
  • CB
    Caiti Brook
    4 days ago
    3.0
    The vibes need work. Staff are ambivalent, and it feels like the customers in-store are an inconvenience.
  • DD
    Designz
    Nov 15, 2025
    1.0
    Ordered through skip. Drinks were 90% ice. Fries were 50% full. Chicken burger was stale and I ordered during lunch.
  • WF
    Will Flexer
    Nov 7, 2025
    1.0
    Had the new vegan burger. Was really hoping for something exciting. Passable Patty, unfortunately was was disappointed that there was just some lettuce and spicy Mayo. It needed pickles, tomatoes, onions. Very lackluster.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer delivery services? If so, when?

Yes, delivery is available 24/7 at this location.