McDonald's

3.3
2062 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
41 Petrolia Dr, Red Deer County, AB
T4E 1B3, Canada

Hours

Reviews

3.3
2,062 reviews
5 stars
585
4 stars
511
3 stars
355
2 stars
206
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.

Cleanliness

The restaurant was often described as dirty, with filthy bathrooms and unkempt dining areas.

Food Quality

Many reviews mentioned stale or poorly prepared food, with complaints about cold items and incorrect orders.

Staffing Issues

Several customers noted that the location appeared understaffed, contributing to long wait times and poor service.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous negative reviews.
  • KK
    Kirby
    Nov 17, 2025
    1.0
    I ordered a large fry and a medium fry and they did not give me my medium fry
  • VA
    Vivien Ambaron
    Nov 17, 2025
    1.0
    We tried to order at the speaker but Xyril kept talking over us and told us to come to the window. We went to the window and the man in there waved us to the next one. Xyril was at the next window and was angry at us for not ordering at the speaker even though she wouldn't let us talk and she continued talking over us when we were trying to order. Maybe give people a chance to actually order before getting yourself into a bad mood over your own actions. We ended up waiting in a lane for our food and it took a few minutes for the food and they were overcooked and dry.
  • JP
    Justin Plosz
    Nov 17, 2025
    2.0
    Was very underwhelmed by the service. Took them super long to get me my food and it wasn't even fresh
  • MR
    Mary Rawson
    Nov 11, 2025
    5.0
    Everything so fresh and hot. At last on this visit! So good.
  • AC
    Akul Chauhan
    Nov 3, 2025
    1.0
    Morning of November 3, 2025. I made my order just like at any other McDonald's always the same, I never had issues. Two orders of breakfast burritos with a handful of salsa. The girl "I can only give you two extra salsa" Myself "OK charge me extra" The girl " we don't have a button for it" Myself " I never had this issue anywhere else. I'm just asking for a handful" The girl " I can get you the manager" Myself "please do thank you" Manager " we only give two extra salsa" Myself " can I get a refund?" Manager " yes" I would like someone to take action on this. I don't think I did anything wrong on my part. I rarely leave a review good or bad. I just don't have time but this time I went out of my way to write a review. If it goes under the radar, it will happen again and not get fixed. Poor customer service or policy. I would like to hear back what happens if not, I'm never going to McDonald's again

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Red Deer County?

McDonald's in Red Deer County is open 24 hours a day, seven days a week.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7 every day of the week.