Customers frequently reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Cleanliness
The restaurant was often described as dirty, with filthy bathrooms and unkempt dining areas.
Food Quality
Many reviews mentioned stale or poorly prepared food, with complaints about cold items and incorrect orders.
Staffing Issues
Several customers noted that the location appeared understaffed, contributing to long wait times and poor service.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous negative reviews.
KK
Kirby
Nov 17, 2025
1.0
I ordered a large fry and a medium fry and they did not give me my medium fry
VA
Vivien Ambaron
Nov 17, 2025
1.0
We tried to order at the speaker but Xyril kept talking over us and told us to come to the window. We went to the window and the man in there waved us to the next one. Xyril was at the next window and was angry at us for not ordering at the speaker even though she wouldn't let us talk and she continued talking over us when we were trying to order. Maybe give people a chance to actually order before getting yourself into a bad mood over your own actions. We ended up waiting in a lane for our food and it took a few minutes for the food and they were overcooked and dry.
JP
Justin Plosz
Nov 17, 2025
2.0
Was very underwhelmed by the service. Took them super long to get me my food and it wasn't even fresh
MR
Mary Rawson
Nov 11, 2025
5.0
Everything so fresh and hot. At last on this visit! So good.
AC
Akul Chauhan
Nov 3, 2025
1.0
Morning of November 3, 2025. I made my order just like at any other McDonald's always the same, I never had issues. Two orders of breakfast burritos with a handful of salsa.
The girl "I can only give you two extra salsa"
Myself "OK charge me extra"
The girl " we don't have a button for it"
Myself " I never had this issue anywhere else.
I'm just asking for a handful"
The girl " I can get you the manager"
Myself "please do thank you"
Manager " we only give two extra salsa"
Myself " can I get a refund?"
Manager " yes"
I would like someone to take action on this. I don't think I did anything wrong on my part.
I rarely leave a review good or bad. I just don't have time but this time I went out of my way to write a review. If it goes under the radar, it will happen again and not get fixed. Poor customer service or policy. I would like to hear back what happens if not, I'm never going to McDonald's again
What are the operating hours of McDonald's in Red Deer County?
McDonald's in Red Deer County is open 24 hours a day, seven days a week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24/7 every day of the week.
Is there a drive-through available at McDonald's Red Deer County?
Yes, McDonald's offers a drive-through service 24 hours a day, seven days a week.
What meal options are served at McDonald's Red Deer County?
McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's location?
You can pay using American Express, cash, Discover, MasterCard, and Visa.
Does McDonald's in Red Deer County have a children's menu?
Yes, McDonald's offers a children's menu.
What is the attire recommended for visiting McDonald's Red Deer County?
Casual attire is appropriate for visiting McDonald's in Red Deer County.
Where is McDonald's located in Red Deer County?
It is located at 41 Petrolia Dr, Red Deer County, AB T4E 1B3, Canada.
What other dining options are near McDonald's Red Deer County?
Nearby dining options include Tim Hortons, Prairie Donair Red Deer for shawarma, Sukhdev Restaurant for Indian cuisine, and Boulevard Restaurant & Lounge.
What nearby amenities can help customers visiting McDonald's in Red Deer County?
Customers can conveniently access nearby gas stations such as UFA Convenience Store, Esso, and Shell, as well as banking services at Scotiabank ATM and BMO Private Wealth.