Customers frequently reported slow service, long wait times, and staff being inattentive or unfriendly.
Order Accuracy
Many reviews mentioned incorrect orders and issues with missing items, leading to customer frustration.
Food Quality
Several customers expressed disappointment with the quality of food, citing cold or poorly prepared items.
Cleanliness Concerns
There were complaints about cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Mixed Experiences
While some customers praised friendly staff and good service, others had negative experiences, indicating inconsistency in service quality.
WH
Wm Holder
Jan 2, 2026
1.0
Ordered a Fish Muffin, so surprised how small the bun was. It tasted so awful that it went straight in the garbage. Their food is getting so much worse than it has ever been.
DK
delilah krug
Dec 8, 2025
1.0
Service was shit i literally stood at the counter for like 15-20 min waiting for a worker all of them looked at me n walked by me and ignored me. Very ignorant if you ask me, I worked fast food not hard to fake a smile let alone do a quick hey what do u need. Along with the self serving station never has receipt paper. Like bro get better staff or stay on top of it. IT WAS DEAD!!
TB
Travis Birdsall
Nov 30, 2025
1.0
If you want “fast” food. Look elsewhere. This is the slowest place for food in the Crowsnest. 20+ minutes for a meal is beyond confusing.
SD
Sierra Dennis
Aug 31, 2025
1.0
It took 20 minutes to get a McMuffin and Burrito…. Clearly should’ve went to Tim Horton’s
AH
Alan (Happymutt)
Aug 20, 2025
4.0
Fast service, tasty breakfast and lunch, clean environment and smiles are free!