Numerous customers reported slow service, long wait times, and staff being inattentive or rude.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others received cold or poorly prepared food.
Cleanliness
Several reviews highlighted unsanitary conditions in the bathrooms and dining area.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others noted unprofessional behavior.
Operational Hours
Inconsistent hours reported, with customers finding the location closed during advertised hours.
ME
Mark Evans
1 day ago
5.0
It’s a McDonald ! Clean good service
EE
Em
Dec 27, 2025
1.0
Clearly understaffed or just dumb employees. Very slow workers, would rather sit and talk to there coworkers, there is no teamwork happening whatsoever. I’ve been waiting 15 minutes for my food and still haven’t gotten it and there is only 3 other people inside:/ I know it’s around the holidays so it’s busy but cmon you don’t get paid to stand there and complain about flipping a burger
AV
Andrew Vis
Dec 22, 2025
4.0
its been pretty good, i live around here and get it some times and its always pretty good! nothing really wrong it with it tbh
AS
Arshdeep Singh sudan
Dec 13, 2025
1.0
We order from this location and we never have seen this kind of service the guys was so rude to us there way of speaking was so harsh. We did a mobile order and we just forgot to stand at the start we could tell them its a mobile order and he started speaking with his rude attitude I dont think so this kind of attitude can run this kind of big franchise!
We tried to do it online but it didn’t work because this brach’s Store no. Was not getting verified so I am writing my review here!
MG
Mel G
Dec 10, 2025
4.0
The ladies were lovely and friendly, considering that moments before serving me she was being yelled at by a customer. Handled it beautifully. The restaurant was moderately clean, breakfast burritos are always good, salsa yum
What are the operating hours for McDonald's in Medicine Hat?
McDonald's in Medicine Hat is open 24 hours every day, from Monday to Sunday.
During what hours is delivery service available at this McDonald's?
Delivery service is available daily from 6:00 AM to 11:00 PM.
When can I use the drive-through service at McDonald's?
The drive-through is open 24/7, every day of the week.
Does this McDonald's location offer both in-store pickup and delivery?
Yes, this McDonald's offers both in-store pickup and delivery services.
What types of meals are served at McDonald's in Medicine Hat?
They serve breakfast, lunch, and dinner meals.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's in Medicine Hat family-friendly and suitable for children?
Yes, they welcome families and children and have a children's menu available.
What is the dress code when visiting McDonald's in Medicine Hat?
The dress code is casual.
Are there other fast food restaurants nearby in Medicine Hat?
Yes, nearby you can find A&W Canada and another McDonald's location.
Which nearby places could help with transportation or fueling needs when visiting McDonald's?
Nearby Petro-Pass, Esso Canada, and Petro-Canada Gas Station & Petro-Pass Truck Stop provide fueling options, while U-Haul Moving & Storage and New West Truck Centres cater to vehicle rentals and transportation needs.