Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, including stale fries, incorrect items, and complaints about food safety.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and dining areas, contrasting with a few positive mentions of cleanliness.
Staff Friendliness
While some customers praised friendly staff, many others reported rude or unhelpful interactions, indicating inconsistency in service.
Operational Problems
Customers experienced operational issues such as broken equipment, incorrect order processing, and inadequate staffing during busy times.
JW
jorden wilson
1 day ago
1.0
I ordered from this place on skip and they messed it up. I paid extra for a meat pattie to be added on my burger and what I paid for wasn't on it. I just ordered from this place again, in person tonight, and it happened again. I paid extra for a meat pattie, I got home and it wasn't on my burger again. This particular restaurant is a disgrace and no one should go there unless you would like to be robbed.
NJ
Ness Jackson
Jan 1, 2026
1.0
I went there, ordered a bun with cheese, a mcdouble, and fries. When we recieved our order there was only a bun with cheese and fries, there was no mcdouble. They made me go on a wild goose chase from window to window and still refused to give me the mcdouble I paid for. Horrible service, horrible food because an item of my order wasn't even there
EB
Emma Blackman
Jan 1, 2026
1.0
Charged me to dress my McDouble like a mac, stickered jt as such. Did not dress it like a mac.
What are McDonald's access hours at 3375 Dunmore Rd. S.E., Medicine Hat?
McDonald's is open 24 hours a day, 7 days a week at 3375 Dunmore Rd. S.E., Medicine Hat.
Can I get food delivered from McDonald's in Medicine Hat?
Yes, McDonald's offers delivery service 24/7 every day of the week in Medicine Hat.
Does McDonald's have a drive-through service?
Yes, McDonald's provides drive-through service 24 hours a day, every day.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What payment options does McDonald's accept?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a children's menu available at McDonald's in Medicine Hat?
Yes, McDonald's welcomes children and offers a children's menu.
Can I dine in or do I need to order takeout?
McDonald's welcomes dine-in customers and also offers takeout and delivery services.
What nearby restaurants can I visit in Medicine Hat?
Nearby restaurants include Asia Garden, Sushi & Thai, Taco Bell, Montana's BBQ, Wendy's, IHOP, Papa Johns Pizza, Teakwood Family Restaurant & Lounge, and Redwood Steak House & Bar.
Are there any convenient places to get cash near McDonald's in Medicine Hat?
Yes, an RBC Royal Bank ATM is located nearby for your cash needs.
Where can I fuel up or get car services near McDonald's?
Petro-Canada gas station, convenience store, and car wash is conveniently located near McDonald's.