McDonald's

2.9
556 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
5 Mauretania Rd W., Lethbridge, AB
T1J 5L4, Canada

Hours

Reviews

2.9
556 reviews
5 stars
151
4 stars
98
3 stars
60
2 stars
46
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing garbage, and unclean bathrooms.

Food Quality

Many customers expressed dissatisfaction with the food quality, mentioning cold, stale, or improperly prepared items.

Staff Performance

While some staff members received praise for their friendliness, many reviews noted a lack of training and professionalism among employees.

Order Accuracy

Numerous complaints were made about missing items and incorrect orders, indicating a consistent issue with order fulfillment.
  • CD
    carlo denus
    Nov 5, 2025
    1.0
    Went drive thru and my kids was amaze how fast the service is however it was a bad experience because of a hair on my burger Cant upload the photo but i have it with me
  • SW
    Sean whelan
    Nov 3, 2025
    4.0
    typical mcdonalds. needs better parking as nothing close to doors. plus marking the staff door would be nice so we dont walk into your kitchen again lol
  • JJ
    Joshua
    Nov 3, 2025
    1.0
    Old, cold, gross.
  • RE
    Richard Evans
    Oct 21, 2025
    1.0
    If could win an award for forgetting items from an order or from giving the wrong items this McDonald’s would win every time. The last 3 times I’ve visited they’ve got my order wrong, ordered a bacon deluxe spicy mccrispy and get given a regular mccrispy, which is cheaper. Didn’t notice until I’d left so nice to pay extra that little extra for an item that I didn’t even want. What a joke.
  • SF
    Spencer Flexhaug
    Sep 30, 2025
    5.0
    Gagn and simran was very polite worker gave 10/10 service and was very positive! Best experience I’ve ever had at McDonalds by FARRR

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and in-store pickup?

Yes, this location offers both in-store pickup and delivery services.