McDonald's

3.2
1544 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
217-3rd Ave S, Lethbridge, AB
T1J 4L6, Canada

Hours

Reviews

3.2
1,544 reviews
5 stars
410
4 stars
312
3 stars
300
2 stars
146
1 star
376

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees, like Felix, received high praise for their friendliness, while others were reported as rude and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and disappointment.

Cleanliness

The restaurant's cleanliness, particularly the bathrooms, was criticized, with multiple reviews mentioning unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or poorly prepared items.

Drive-Thru Experience

The drive-thru service was often described as slow, with customers frequently redirected to wait in front for their orders.
  • BR
    Brandon Reeder (runnerreeder)
    Nov 11, 2025
    4.0
    Pleasant staff, good location, quick service.
  • CC
    C
    Nov 10, 2025
    1.0
    Miserable staff, Don’t treat their customers with respect Or kindness, Barely any communication through drive-through window. All of this on multiple occasions over the past few years.
  • HC
    Heather Cardinal
    Nov 9, 2025
    5.0
    My kids loved it. They want to go back.
  • SW
    Snow White
    Nov 2, 2025
    1.0
    I’ve never encountered such appalling behavior at a restaurant. The managers at this McDonald’s were downright rude, unprofessional, and completely lacking in basic human decency. They treated customers like a nuisance, responded to simple questions with attitude, and seemed to take pleasure in being unpleasant. It’s unbelievable that people in charge of a business could behave this poorly. I left feeling disrespected and angry. Unless management undergoes serious training in courtesy and professionalism, I will never step foot in this location again—and I strongly advise others to stay away.
  • BL
    Benjamin Lawlor
    Oct 27, 2025
    1.0
    Horrible. Went through the drive through and used points to redeem a McDouble meal and upgrade the fries to a large and the total was $0.53 not a problem. Added a 2nd order all is good. I get to the 1st window and looking for my phone to pay. No greeting of hello or nothing just a pin pad in my face. I pay for both orders and as I pay for the 2nd one I resize I’ve been charged for the entire price for the 1st meal. I ask the guy at the window about it and he doesn’t speak… I drive to the 2nd window and pull up my banking app to make sure and I did get charged the full meal. The lady called over the manager and she was as helpful as a bag of potatoes. She says there is no order on her screen because I paid, said she can’t do anything about it other than give me a coupon. Horrible management skills and customer service skills. How hard is it to do a refund and just put it on points. There is no one behind me and I could’ve went inside to do so no problem. After leaving and getting home I go to take a sip of the fruittopia from the 2nd meal and it’s basically water. Like how do you not notice that when pouring the drink… horrible staff

Frequently Asked Questions About McDonald's

What are the standard operating hours for McDonald's at 217-3rd Ave S, Lethbridge?

McDonald's at 217-3rd Ave S, Lethbridge is open 24 hours a day, seven days a week.

During which hours is the drive-through available at this McDonald's location?

The drive-through is open 24/7 every day at this McDonald's location.