Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Numerous complaints were made regarding the cleanliness of the restaurant, particularly in the dining area and bathrooms.
Staff Training
There were consistent mentions of inexperienced staff and a lack of proper training, leading to poor customer service experiences.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving the wrong items or missing components.
WS
Wii Sports
Nov 15, 2025
3.0
When I walked into this place, it was decently clean. I was greeted by a very nice worker named Sumiran. She was so nice. My friends ordered on the kiosk thing and their order took 30 MINUTES. They only ordered 3 cookies and medium drink. My order thankfully took only 45 seconds. The ice cream machine was working cause I got a large shake. I finished it so fast, and it was sooo good. I filled the empty cup with strawberry fruitopia. Talk about a bang for your buck.
JB
Joe Bailey
Nov 12, 2025
1.0
Wow!! the food is cold not cooked!!
The very worst McDonald's ever ...
Downtown Lethbridge
Don't Go....
JR
Jennifer Raymond
Nov 10, 2025
1.0
Pretty frustrating when you order a McDouble with extra pickles, no onions… and you get one patty with no pickles, no mustard… nothing.
ES
Emlyn Sontag
Nov 5, 2025
3.0
It's McDonald's. Sometimes you get what you ordered, sometimes you don't. Sometimes the food is cold, sometimes it's not. Sometimes the root beer fountain drink tastes like it was contaminated with the likes of gasoline and other indistinguishable flavours, sometimes it doesn't and tastes like root beer. Smiles are free at Mcdonalds tho so don't forget to take what you are entitled to.
FW
Flip Willson
Nov 1, 2025
1.0
Horrible!! Ordered a qtr with cheese extra pickles and they were on the side of the burger not even in it, my bacon ranch poutine had no cheese cards, and the bathroom door is taken off. You can easily see onto the men's room. Why not atleast build a divider to block so people dont have to watch you while they eat!! Most disgusting mcdonalds I've ever been to.
Yes, delivery is available 24 hours a day, 7 days a week.
Is there a drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours a day, 7 days a week.
Can I pick up my order in store at McDonald's?
Yes, in-store pickup is available at this location.
What meals are served at McDonald's?
McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Payment options include American Express, cash, Discover, Mastercard, and Visa.
Does McDonald's have options for families and children?
Yes, McDonald's welcomes families and children and offers a children's menu.
What is the dress code at this McDonald's?
The attire is casual for all customers.
Are there other food options near McDonald's at 444 Mayor Magrath Drive?
Nearby you can find Wendy's, GW Express (Chinese restaurant), Edo Japan (Asian fast food), Pizza 73, Starbucks Canada, Subway, and Tim Hortons for diverse dining experiences.
Are there any nearby places where I can go after visiting McDonald's?
After your visit, you might enjoy Jock Palmer Park for outdoor relaxation or visit Platinum Fitness For Life for a workout.
What nearby places could help me locate McDonald's on Mayor Magrath Drive?
McDonald's is located near several car dealers such as Northside Lethbridge Dodge Chrysler Jeep and Drive with Santos, as well as the McKillop Insurance and Registry Services, which can help you find the area easily.