McDonald's

3.1
1377 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
444 Mayor Magrath Drive, LETHBRIDGE, AB
T1H 6H7, Canada

Hours

Reviews

3.1
1,377 reviews
5 stars
339
4 stars
297
3 stars
276
2 stars
128
1 star
337

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and unfriendly staff interactions.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Numerous complaints were made regarding the cleanliness of the restaurant, particularly in the dining area and bathrooms.

Staff Training

There were consistent mentions of inexperienced staff and a lack of proper training, leading to poor customer service experiences.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving the wrong items or missing components.
  • WS
    Wii Sports
    Nov 15, 2025
    3.0
    When I walked into this place, it was decently clean. I was greeted by a very nice worker named Sumiran. She was so nice. My friends ordered on the kiosk thing and their order took 30 MINUTES. They only ordered 3 cookies and medium drink. My order thankfully took only 45 seconds. The ice cream machine was working cause I got a large shake. I finished it so fast, and it was sooo good. I filled the empty cup with strawberry fruitopia. Talk about a bang for your buck.
  • JB
    Joe Bailey
    Nov 12, 2025
    1.0
    Wow!! the food is cold not cooked!! The very worst McDonald's ever ... Downtown Lethbridge Don't Go....
  • JR
    Jennifer Raymond
    Nov 10, 2025
    1.0
    Pretty frustrating when you order a McDouble with extra pickles, no onions… and you get one patty with no pickles, no mustard… nothing.
  • ES
    Emlyn Sontag
    Nov 5, 2025
    3.0
    It's McDonald's. Sometimes you get what you ordered, sometimes you don't. Sometimes the food is cold, sometimes it's not. Sometimes the root beer fountain drink tastes like it was contaminated with the likes of gasoline and other indistinguishable flavours, sometimes it doesn't and tastes like root beer. Smiles are free at Mcdonalds tho so don't forget to take what you are entitled to.
  • FW
    Flip Willson
    Nov 1, 2025
    1.0
    Horrible!! Ordered a qtr with cheese extra pickles and they were on the side of the burger not even in it, my bacon ranch poutine had no cheese cards, and the bathroom door is taken off. You can easily see onto the men's room. Why not atleast build a divider to block so people dont have to watch you while they eat!! Most disgusting mcdonalds I've ever been to.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours?

McDonald's is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery service?

Yes, delivery is available 24 hours a day, 7 days a week.