Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.9
833 reviews
5 stars
199
4 stars
153
3 stars
137
2 stars
75
1 star
269
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Service Quality
Many reviews highlighted rude and unprofessional staff, with several customers expressing frustration over poor customer service experiences.
Food Quality
Customers noted a decline in food quality, mentioning cold items, poorly prepared meals, and unsatisfactory presentation.
Wait Times
Long wait times were a common complaint, with customers experiencing delays both in the drive-thru and inside the restaurant.
Cleanliness
Several reviews pointed out issues with cleanliness, including dirty floors and unsanitary conditions in the bathrooms.
- KEKay ElNov 8, 20252.0When someone asks for extra sauce that means more… not the same or less…. And when ppl ask for ketchup maybe give it to them. Side note… cold fries are gross. Maybe check them before you serve ppl cold fries.
- SWSnow WhiteNov 5, 20251.0The employees were extremely rude and unprofessional while dealing with customers. Instead of being helpful or polite, their attitude was disrespectful and dismissive. It felt like they didn’t care at all about customer service or satisfaction. I will definitely not be coming back, and I hope the management takes this issue seriously — customers deserve to be treated with respect.
- MYMaaz YamaniNov 5, 20251.0I went to this McDonald’s around 2:00 AM to pick up an order for SkipTheDishes, and the staff were extremely rude. I waited for a long time, and no one even bothered to ask why I was waiting or acknowledge me. It was really frustrating and unprofessional. I hope the management looks into how their night shift staff treat customers and delivery drivers.
- CTCorey Van TighemOct 28, 20251.0Last time I was there they messed up my order. I took the food back and they messed it up again. I decided to give them another try today and got my son a happy meal. They apparently had no happy meal toys and didn't even bother to substitute it with a book. My son was very disappointed that he didn't get a Halloween bucket. I won't be going back here.
- JBJeremy BarnesOct 19, 20251.0Probably the worst McDonald's in Lethbridge! Long wait, unfriendly and 99% of the time, the order is wrong! This time they forgot the meat and cheese in my Cheese Burger Deluxe.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location in West Lethbridge?
This McDonald's is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's offer drive-through service?
Yes, there is a drive-through available 24/7 at this location.
Can I get delivery from this McDonald's?
Yes, delivery service is available 24/7 at this location.
Is in-store pickup an option at this McDonald's?
Yes, in-store pickup is offered alongside delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Which meals are served throughout the day at this McDonald's?
They serve breakfast, lunch, and dinner.
Does this McDonald's offer a children's menu and welcome families?
Yes, the location welcomes families and has a children's menu available.
Where is this McDonald's located?
It is located at 550 University Drive West, Lethbridge, AB, T1J 4T3, Canada.
Are there any nearby convenience stores close to this McDonald's?
Yes, Mac's Convenience Store and Circle K are nearby and handy for quick shopping before or after your meal.
Where can I find nearby ATMs when visiting this McDonald's?
You can find ATMs at The Exchange Network and the ATB Financial ATM close to this McDonald's location.
What are some dining options near this McDonald's in West Lethbridge?
Nearby options include Mojo's Pub and Grill for pub fare, Marble Slab Creamery for ice cream, Edo Japan for Japanese cuisine, and Mary Brown's Chicken for fast food chicken dishes.