Customers frequently reported poor service, including incorrect orders, long wait times, and rude staff interactions.
Order Accuracy
Many reviews highlighted consistent issues with order accuracy, including missing items and incorrect food.
Cleanliness
The cleanliness of the restaurant and bathrooms was often criticized, with reports of unsanitary conditions.
Staff Training
Several customers noted a lack of proper training among staff, leading to mistakes and poor customer service.
Drive-Thru Efficiency
The drive-thru service was described as slow, with many customers having to wait excessively or being asked to park for their orders.
AM
Abby M
Nov 2, 2025
1.0
Poor service in the drive-thru at the Lethbridge fairview location. Paid for multiple items that they did not put in the bag.
AL
Ashley Leese
Oct 26, 2025
1.0
Went to the north side McDonald’s got the wrong order tried to replace it at the south side fairway locstion but they said they wouldn't replace it because theres no profit in it for them so we have to drive all the way back to north side. Overnight manager needs more training.
DO
Dalyn Orsten
Oct 18, 2025
3.0
It’s a McDonald’s. Primarily drive thru to catch the highway traffic. It’s a new location so growing pains. Don’t expect you drive thru order to be correct or that you will randomly have to wait 10-15 minutes in the drive thru to get your order. It has been improving but it is along ways from being what I expect from a McDonald’s.
LC
lisa camps
Oct 18, 2025
1.0
They gave me the wrong mc wrap and the wrong fries size.
Yeah, I’ll gladly accept a larger fries for the price of a smaller one, but at midnight when you’re giving me a mc wrap and you’d mess it up, I’m extremely disappointed in that. I wanted a ranch crispy chicken and you give me a buffalo spicy chicken wrap?!?! Truly disappointed in this. I’d give a no stars, but that’s not a choice, so you get a 1 star, I’d even go as far with a negative star, with how many past bad experiences I’ve had with this specific location, but this night has definitely pushed me to making a review because cried a little about me wrap.
As well as how long my food took to be gotten. To be getting the bag after I had pulled into the front for it.
What are the hours of operation for McDonald's at 2430 Fairway Plaza Road South?
McDonald's at 2430 Fairway Plaza Road South is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this McDonald's location.
Is there a drive-through option at this McDonald's?
Yes, this McDonald's location has a drive-through service open 24 hours a day, 7 days a week.
What meals are served at McDonald's at this location?
McDonald's serves breakfast, lunch, and dinner at this location.
What payment options does McDonald's at 2430 Fairway Plaza Road South accept?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order food online or through an app at this McDonald's?
Yes, you can order online through their website or via the My McD's app available on Android and iOS.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this McDonald's welcomes families and offers a children's menu.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include Burger King Canada, TacoTime, Quiznos, Mary Brown's Chicken, and Domino's Pizza, offering variety for customers exploring the area.
Are there nearby coffee shops or smoothie bars near McDonald's?
Yes, Booster Juice and Starbucks are nearby, great for customers seeking coffee or smoothies before or after visiting McDonald's.
What financial services are available near McDonald's at Fairway Plaza?
Financial services near McDonald's include Cashco Financial, Western Union, and Edward Jones - Financial Advisor Matthew Robertson, which can be convenient for customers attending to other errands in the area.