McDonald's

3.1
1353 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2430 Fairway Plaza Road South, LETHBRIDGE, AB
T1K 6Z3, Canada

Hours

Reviews

3.1
1,353 reviews
5 stars
324
4 stars
265
3 stars
279
2 stars
144
1 star
341

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, long wait times, and rude staff interactions.

Order Accuracy

Many reviews highlighted consistent issues with order accuracy, including missing items and incorrect food.

Cleanliness

The cleanliness of the restaurant and bathrooms was often criticized, with reports of unsanitary conditions.

Staff Training

Several customers noted a lack of proper training among staff, leading to mistakes and poor customer service.

Drive-Thru Efficiency

The drive-thru service was described as slow, with many customers having to wait excessively or being asked to park for their orders.
  • AM
    Abby M
    Nov 2, 2025
    1.0
    Poor service in the drive-thru at the Lethbridge fairview location. Paid for multiple items that they did not put in the bag.
  • AL
    Ashley Leese
    Oct 26, 2025
    1.0
    Went to the north side McDonald’s got the wrong order tried to replace it at the south side fairway locstion but they said they wouldn't replace it because theres no profit in it for them so we have to drive all the way back to north side. Overnight manager needs more training.
  • DO
    Dalyn Orsten
    Oct 18, 2025
    3.0
    It’s a McDonald’s. Primarily drive thru to catch the highway traffic. It’s a new location so growing pains. Don’t expect you drive thru order to be correct or that you will randomly have to wait 10-15 minutes in the drive thru to get your order. It has been improving but it is along ways from being what I expect from a McDonald’s.
  • LC
    lisa camps
    Oct 18, 2025
    1.0
    They gave me the wrong mc wrap and the wrong fries size. Yeah, I’ll gladly accept a larger fries for the price of a smaller one, but at midnight when you’re giving me a mc wrap and you’d mess it up, I’m extremely disappointed in that. I wanted a ranch crispy chicken and you give me a buffalo spicy chicken wrap?!?! Truly disappointed in this. I’d give a no stars, but that’s not a choice, so you get a 1 star, I’d even go as far with a negative star, with how many past bad experiences I’ve had with this specific location, but this night has definitely pushed me to making a review because cried a little about me wrap. As well as how long my food took to be gotten. To be getting the bag after I had pulled into the front for it.
  • JB
    Joe Bailey
    Oct 4, 2025
    4.0
    Depends who is working that day!

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 2430 Fairway Plaza Road South?

McDonald's at 2430 Fairway Plaza Road South is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.