McDonald's

2.9
193 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
101 Hawthorn Way, LEDUC, AB
T9E 0L9, Canada

Hours

Reviews

2.9
193 reviews
5 stars
69
4 stars
16
3 stars
13
2 stars
13
1 star
82

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively for their orders.

Staff Behavior

Customer experiences varied widely regarding staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared food.

Management Issues

Several reviews pointed to a lack of effective management and training, leading to consistent service problems and customer dissatisfaction.
  • 99
    999dutchie
    2 days ago
    1.0
    Spicy bacon chicken breast sandwich sauce slopped on and guess what NO BACON...large fries filled like it was.a medium and iced tea (no ice) only 3/4 full....disgusting
  • AW
    Austin Winters
    6 days ago
    1.0
    Been there a few times they have yet to get a single order right
  • OO
    O
    Nov 6, 2025
    1.0
    Given holiday coffee cup instead of monopoly during monopoly promotion.
  • RG
    Rhens Rio Emil Guevarra
    Nov 1, 2025
    1.0
    Ordered a black coffee, but I was served with a double double coffee. I am lactose intolerant. Please be mindful of allergens when taking orders.
  • DD
    Delvin Drew
    Oct 13, 2025
    1.0
    Right on the menu, it says "try with oat beverage" with regards to lattes and capuchinnos (for people who are lactose intolerant). Going through the drive through we were told that was not possible. I go into store and read it clearly as day on their menu to "try with oat beverage" ?!? I'm getting exhausted by the inconsistency and unprofessionalism at this location my spouse was forced to settle with a small black coffee, which she threw out at the garbage entering tim Hortons just down the street, where she got her lactose free hot drink. McDonalds is missing out on business and positive reviews like the one tim Hortons just got

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Leduc?

McDonald's in Leduc is open 24 hours a day, 7 days a week.

Does McDonald's in Leduc have a drive-through service?

Yes, the drive-through at McDonald's in Leduc is open 24/7.