Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Mixed feedback on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Drive-Thru Issues
Customers consistently experienced delays and issues in the drive-thru, often being asked to pull forward and wait.
Management Concerns
Several reviews pointed to ineffective management and a lack of proper training for staff, impacting overall service.
JJ
Jay Jethwa
2 days ago
1.0
Always have to pull over in parking lot even if I had ordered 10 minutes before and seeing 5-6 customers leaving without ordering online makes the service really bad. I hope someone at above level look after this and people wont have to wait for their food just for one burger, which I have to do every time I order here which is atleast 8-10 minutes every single time.
JM
John Mears
Nov 14, 2025
1.0
You couldn't possibly have someone less competent running the drive thru speaker. When asked to order the new dill dip she put us on "hold" for 2 other cars to drive through. only to ask the order again and confused dill dip with mayo 4 times. Once she finally got it right we receive the order with absolutely no dip. Dry nuggets should be an immediate write up. Whoever trains here needs to go back to Ronald McDonald school
DN
Dave N
Nov 10, 2025
3.0
Not sure why but when ordering a sausage and cheese mcgriddle, without egg, they never put the cheese on. I ask to make sure! And they dont put the cheese on. Its alright when I'm in store because I can just go back and get cheese, but when I drive thru it kind of defeats the purpose of drive thru! Come on McDonald's try harder!!
JM
Justin Milley
Nov 4, 2025
1.0
Night staff are horrible. Manager wants to argue when she screwed up my order.
BM
Brennan Maier
Nov 2, 2025
1.0
They are scam artists. They charged me for my food then when I got to the second window they told me payment didn't go through so I repaid. I then saw both payments went through on my bank and brought it to thier attention. They refused to refund me even either proof of two payments. They don't understand basic English. Pretty sad.
What are the opening hours of McDonald's in Grande Prairie?
McDonald's in Grande Prairie is open 24 hours a day, seven days a week.
Does McDonald's Grande Prairie offer delivery services?
Yes, McDonald's Grande Prairie offers delivery services 24/7.
Is there a drive-through available at McDonald's Grande Prairie and what are the hours?
Yes, there is a drive-through available and it operates 24 hours a day throughout the week.
What type of meals does McDonald's Grande Prairie serve?
McDonald's serves breakfast, lunch, and dinner meals.
What payment options are accepted at McDonald's Grande Prairie?
They accept American Express, cash, Discover, MasterCard, and Visa as payment methods.
Does McDonald's Grande Prairie have options for families and children?
Yes, McDonald's welcomes families and children, including having a children's menu available.
Can I order food for pickup at McDonald's Grande Prairie?
Yes, McDonald's offers in-store pickup along with delivery services.
What nearby places can I visit before or after dining at McDonald's Grande Prairie?
You can visit nearby places such as First Choice Haircutters for a haircut, RBC Royal Bank for banking needs, or Chopped Leaf for healthy food options.
Is there a nearby coffee shop to McDonald's Grande Prairie if I want a different coffee experience?
Yes, Second Cup, a coffee shop, is located nearby for you to enjoy a variety of coffee options.
Are there fitness or health facilities near McDonald's Grande Prairie?
Yes, Anytime Fitness gyms and Grande Prairie Myofunctional Therapy are nearby for your health and fitness needs.