McDonald's

3.4
958 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
10714 - 79 Avenue, Grande Prairie, AB
T8V 0G9, Canada

Hours

Reviews

3.4
958 reviews
5 stars
286
4 stars
220
3 stars
197
2 stars
75
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Mixed feedback on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Drive-Thru Issues

Customers consistently experienced delays and issues in the drive-thru, often being asked to pull forward and wait.

Management Concerns

Several reviews pointed to ineffective management and a lack of proper training for staff, impacting overall service.
  • JJ
    Jay Jethwa
    2 days ago
    1.0
    Always have to pull over in parking lot even if I had ordered 10 minutes before and seeing 5-6 customers leaving without ordering online makes the service really bad. I hope someone at above level look after this and people wont have to wait for their food just for one burger, which I have to do every time I order here which is atleast 8-10 minutes every single time.
  • JM
    John Mears
    Nov 14, 2025
    1.0
    You couldn't possibly have someone less competent running the drive thru speaker. When asked to order the new dill dip she put us on "hold" for 2 other cars to drive through. only to ask the order again and confused dill dip with mayo 4 times. Once she finally got it right we receive the order with absolutely no dip. Dry nuggets should be an immediate write up. Whoever trains here needs to go back to Ronald McDonald school
  • DN
    Dave N
    Nov 10, 2025
    3.0
    Not sure why but when ordering a sausage and cheese mcgriddle, without egg, they never put the cheese on. I ask to make sure! And they dont put the cheese on. Its alright when I'm in store because I can just go back and get cheese, but when I drive thru it kind of defeats the purpose of drive thru! Come on McDonald's try harder!!
  • JM
    Justin Milley
    Nov 4, 2025
    1.0
    Night staff are horrible. Manager wants to argue when she screwed up my order.
  • BM
    Brennan Maier
    Nov 2, 2025
    1.0
    They are scam artists. They charged me for my food then when I got to the second window they told me payment didn't go through so I repaid. I then saw both payments went through on my bank and brought it to thier attention. They refused to refund me even either proof of two payments. They don't understand basic English. Pretty sad.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Grande Prairie?

McDonald's in Grande Prairie is open 24 hours a day, seven days a week.

Does McDonald's Grande Prairie offer delivery services?

Yes, McDonald's Grande Prairie offers delivery services 24/7.