Numerous customers reported poor service, including rude staff, long wait times, and frequent order mistakes.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, missing items, and failure to follow special requests.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items and poor preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and noted positive experiences with food quality.
BB
Barb
Dec 15, 2025
1.0
They gave me the wrong meal...but by time I noticed it was too late. Pay attention to what you're doing people
AL
Amber Long
Dec 6, 2025
1.0
Worst service in town. Don’t go to this one
SS
Salab singh randhawa Salab
Dec 4, 2025
1.0
Unprofessional and disrespectful service.
I was picking up a DoorDash order from the South Side McDonald’s. The app showed the order was ready, and it was already sitting on the pickup table when I arrived. No one acknowledged me or asked who I was there for. When I asked an employee named Lizel/Lysel to hand me the ready order, she refused and said she was giving Uber orders first.
I explained the order was already prepared and getting cold, but she told me I had to wait because she was making other orders and then went even further, saying “If you want it, you have to wait in line. If you don’t want it, cancel it.” That is beyond unprofessional. Despite my order being finished, she continued to hand out Uber orders and serve walk-in customers first which didn’t even started. I was forced to stand there for about 5 more minutes for absolutely no reason, watching the food sit there and cool down.
She said uber came first then she should prepare uber first why did she made that? Why uber driver waiting while doordash is ready. If it’s ready you should hand it first.
I will avoid this McDonald’s whenever possible, and I strongly recommend other drivers do the same. Do better—this was unacceptable.
Drivers get blamed for cold food, yet staff behavior like this causes the problem. Completely unacceptable, rude, and unprofessional. Management needs to address this immediately.
JJ
Jay Jethwa
Nov 22, 2025
1.0
Always have to pull over in parking lot even if I had ordered 10 minutes before and seeing 5-6 customers leaving without ordering online makes the service really bad. I hope someone at above level look after this and people wont have to wait for their food just for one burger, which I have to do every time I order here which is atleast 8-10 minutes every single time.
JM
John Mears
Nov 14, 2025
1.0
You couldn't possibly have someone less competent running the drive thru speaker. When asked to order the new dill dip she put us on "hold" for 2 other cars to drive through. only to ask the order again and confused dill dip with mayo 4 times. Once she finally got it right we receive the order with absolutely no dip. Dry nuggets should be an immediate write up. Whoever trains here needs to go back to Ronald McDonald school
What are the opening hours of McDonald's in Grande Prairie?
McDonald's in Grande Prairie is open 24 hours a day, seven days a week.
Does McDonald's Grande Prairie offer delivery services?
Yes, McDonald's Grande Prairie offers delivery services 24/7.
Is there a drive-through available at McDonald's Grande Prairie and what are the hours?
Yes, there is a drive-through available and it operates 24 hours a day throughout the week.
What type of meals does McDonald's Grande Prairie serve?
McDonald's serves breakfast, lunch, and dinner meals.
What payment options are accepted at McDonald's Grande Prairie?
They accept American Express, cash, Discover, MasterCard, and Visa as payment methods.
Does McDonald's Grande Prairie have options for families and children?
Yes, McDonald's welcomes families and children, including having a children's menu available.
Can I order food for pickup at McDonald's Grande Prairie?
Yes, McDonald's offers in-store pickup along with delivery services.
What nearby places can I visit before or after dining at McDonald's Grande Prairie?
You can visit nearby places such as First Choice Haircutters for a haircut, RBC Royal Bank for banking needs, or Chopped Leaf for healthy food options.
Is there a nearby coffee shop to McDonald's Grande Prairie if I want a different coffee experience?
Yes, Second Cup, a coffee shop, is located nearby for you to enjoy a variety of coffee options.
Are there fitness or health facilities near McDonald's Grande Prairie?
Yes, Anytime Fitness gyms and Grande Prairie Myofunctional Therapy are nearby for your health and fitness needs.