Many customers reported frequent issues with incorrect orders and poor communication at the drive-thru.
Service Quality
Service quality has declined, with numerous complaints about rude staff and lack of customer courtesy.
Food Quality
Food quality is inconsistent, with some customers receiving cold or improperly prepared items.
Cleanliness
While some reviews praised cleanliness, others noted issues with the bathrooms and overall restaurant maintenance.
Drive-Thru Experience
Customers expressed frustration with long wait times and being asked to pull forward without receiving their orders promptly.
CS
Colin Stewart
3 days ago
1.0
Every time u go through drive threw here they say pull around we're waiting on fresh fries .....BULLCRAP !!!!
NF
Nitro fluke
Jan 3, 2026
1.0
Please improve either your staff or the drive-thru communication system...
Honestly the Indian accent doesn't carry well and in the last month I've had five wrong orders.... Out of 10 visits...
Which puts your odds of getting the order correct at about 50%.
BG
Bernard Gibson
Dec 27, 2025
3.0
Its mcdonalds. That is all. Very generic. Very like all others. Food was exactly what was expected. Hot and fresh.
JK
Jim Kuch
Nov 19, 2025
1.0
Rip job mcdonalds in grandprarie alberta for small peppermint tea $2.30 in kamloops bc same tea i pay $1.05 at most mcdonalds $1.40 with no sale for small tea.11469 100th avenue grande prairie 11/19/2025 9:37 pm never go to that mcdonalds ever again asked manager about the price diference he did not care about it no respect no wonder it was so dead there no customers at all and will keep going down hill with that attitude 👎
JW
Jack Willier
Nov 19, 2025
1.0
It's a shame the service quality has gone nothing but down hill.. now all I spend there is coffee money, I can get way better service elsewhere and I do.