Many customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.
Cleanliness
Some reviews mentioned cleanliness issues, particularly after renovations, with a few customers describing the environment as dingy.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing cold items, incorrect orders, and poorly prepared meals.
Staff Attitude
There were multiple complaints about rude or indifferent staff, contributing to a negative dining experience.
Family Friendly
Despite the issues, some customers appreciated the play area for children and the overall family-friendly atmosphere.
VO
Vivaan Oberoi
1 day ago
1.0
I usually don’t leave reviews, but yesterday’s experience deserves one.
I visited this McDonald’s and had an issue with my order; mistakes happen, and I’m normally very understanding. What made it frustrating was the way it was handled. Instead of resolving the situation or even listening, the staff member, Arshdeep, chose to argue with me, despite clearly being in the wrong.
Customer service shouldn’t feel like a debate. A simple acknowledgment and willingness to help would’ve made a big difference.
Unfortunately, this experience has ensured that I won’t be returning to this location in the future.
LC
len covell
2 days ago
4.0
It's macdonald's what else is there to say.
They did have a nice play area for kids
EM
Eric Merta
Nov 7, 2025
1.0
They have a lovely new play area; however, it’s filthy. I asked the staff to clean it because there were napkins, sauces, and food all over the play equipment, seats, and floor. A staff member came about 10 minutes later but only swept around 10% of the floor area. It’s disappointing — I’m sure this place is full of germs.
CG
Colby Ginnis
Nov 2, 2025
1.0
After telling us to pull ahead for our order we waited for 20 minutes in the drive through. They said they made our food fresh but then said they gave our order to somebody else. When getting home to eat (a 5 minute drive). The burgers were cold and slapped together with massive amounts of ketchup. For the price you pay and after waiting that long it should have been fresh. I will never be pulling ahead to wait, I will wait at the window.
SH
Sean Hanson
Oct 21, 2025
1.0
Tried to enjoy a meal but the security guy could not turn down his phone from full volume while listening to the news on speakerphone behind me, he had also talked rudely to the only person he came in contact with, for some reason it took 15min to receive a Big Mac meal.