Many customers reported frequent issues with incorrect orders, both in-store and through the drive-thru.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others described rudeness and poor handling of complaints.
Food Quality
Several reviews highlighted inconsistent food quality, including complaints about stale items and unsatisfactory preparation.
Wait Times
Customers frequently mentioned long wait times for food, especially during busy hours.
Cleanliness
There were concerns about cleanliness, with reports of unsanitary conditions and issues with food presentation.
GB
George Baker
Dec 3, 2025
1.0
It’s MacDonalds they are all the same & the ice cream machine is almost always broken
SR
Stacey Robson
Dec 1, 2025
5.0
This place is very homey and laid back always a little busy but the customer service is never lacking the food is always delicious and large portions.
DH
Dustin H
Nov 28, 2025
1.0
Drive through built for smart cars. Useless
JF
Jayda Foster
Oct 22, 2025
1.0
I hate McDonald’s I got a damn happy meal when I could have a meal because I was getting a toy from the bts they changed it to Halloween I never knew that I hate them they suck but I love the food
EP
Emily Penrose
Sep 27, 2025
1.0
I ordered a mcdouble specifically made like a Mac and with extra pickles. I asked for the combo with large fries and even took a pause when he asked what drink I wanted to think before say a medium diet coke. What I received was a normal mcdouble with 2 pickles and a medium fries. I don't go to McDonald's often but I gave into the craving tonight and was rlly excited for the big Mac sauce on my burger. Is not the first time this has happened so if you are looking to get your food made exactly the way you'd like I wouldn't recommend.
What are the opening hours for McDonald's at 96 Signal Road in Fort McMurray?
McDonald's at 96 Signal Road is open 24 hours a day, seven days a week.
What times does McDonald's offer delivery services?
Delivery is available 24/7 at this McDonald's location in Fort McMurray.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through service is open 24 hours every day at this McDonald's.
What meal options are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner meals.
Which payment options are accepted at McDonald's in Fort McMurray?
You can pay using American Express, Cash, Discover, Mastercard, and Visa at this location.
Are there mobile apps available to order from McDonald's?
Yes, you can order via the My McDonald's App available on Android and iOS.
Does this McDonald's location have facilities for dine-in and drive-through?
Yes, this McDonald's offers dine-in, drive-through, and takeout options.
What nearby places are close to McDonald's at 96 Signal Road that customers might visit?
Nearby places include Wood Buffalo Pharmacy for health needs, Little Caesars Pizza if you want a pizza alternative, and Sobeys Liquor Thickwood to pick up beverages.
How can the nearby Shell gas station benefit McDonald's customers in Fort McMurray?
Customers can conveniently fuel their vehicles or grab bakery items at Shell while visiting McDonald's.
Are there health and medical services near McDonald's at 96 Signal Road?
Yes, several health services are nearby, including Clearwater Physical Therapy, The Dentists at Thickwood, and Thickwood Public Health.