Many customers praised the cleanliness of the restaurant, noting well-maintained dining areas and washrooms.
Service Quality
Feedback on service quality was mixed; while some praised fast and friendly service, others reported rude staff and long wait times.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including incorrect items and missing components.
Atmosphere
The restaurant's atmosphere was appreciated, especially for family-friendly events and decorations, though some criticized the Halloween decor as inappropriate for children.
Food Quality
While some customers enjoyed fresh food, others complained about food quality issues, including overcooked items and incorrect orders.
EB
Elyse Bona
Nov 14, 2025
1.0
Waiting 10 minutes in a reserved spot for two drinks is wild.
SM
sarin monish
Oct 31, 2025
5.0
Nicely decorated for Halloween… fast and courteous service…
DD
Dee
Oct 30, 2025
5.0
Honestly this is my favourite McDonald’s.. it’s always fresh!
CS
Courtney Scot
Oct 13, 2025
1.0
I really hope this gets to McDonald's Head office. Just wanted to say that the Halloween decorations at all the Fort McMurray locations are super messed up for kids, especially the one in Gregoire. There's like, gore,blood and trash everywhere inside. You guys are supposed to be all about kids and families, but it's more like an adult horror show, and my kids won't even go in. Seriously, someone needs to rethink this. Maybe the manager has some stuff they need to work through? The owner should do something about this dumb decision. Kids usually love McDonald's, but not this time. We even wanted to have a party, but some parents aren't down with it.
CL
Crystal Long
Sep 18, 2025
1.0
Came for family night.
Games were on tables and were being abused by teenagers. Teenagers were being extremely inappropriate, and loud and vulgar.
Not a staff member around.
When I made a complaint to the staff about the teenagers throwing things and harassing me while I was trying to eat.. I kid you not all the staff did was say "ok" and smile and continue to work ignoring me completely.
So I threw my food out and left
Sad that they allow teens to run rampid, destroy property, harass people and they dont say anything about it.
0/ 10 for good experience
What are the operating hours of McDonald's in Fort McMurray?
McDonald's in Fort McMurray is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, delivery service is available 24/7 at this location.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours a day, 7 days a week.
Can I use the mobile app to order from this McDonald's?
Yes, you can order using the My McD’s app available for both Android and iOS.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does the Fort McMurray McDonald's have a drive-through and takeout options?
Yes, this location has a drive-through and offers takeout services.
Are families and children welcome at this McDonald's?
Yes, the restaurant welcomes families and children and offers a children's menu.
What nearby hotels can visitors consider if they plan to dine at McDonald's on Gregoire Drive?
Nearby hotels include Radisson Hotel & Suites Fort McMurray, Quality Hotel Fort McMurray, Quality Hotel and Conference Centre, Super 8 Fort McMurray, Travelodge by Wyndham Fort McMurray, Vantage Inns & Suites, and Urban Kitchen Table.
Are there other dining options near McDonald's on Gregoire Drive?
Yes, nearby dining options include Urban Kitchen Table, Table 63, Ricky's & Famoso - Fort McMurray, Famoso Neapolitan Pizzeria, The Den, and Denny's.
How can nearby services like Shell gas stations and furniture stores be convenient for McDonald's customers?
Customers can combine their visit to McDonald's with convenient stops at nearby Shell gas stations for fuel or The Brick and United Furniture Warehouse for furniture shopping.