Mixed reviews on food quality; some customers enjoyed the taste while others found it bland, undercooked, or poorly prepared.
Portion Sizes
Numerous complaints about small portion sizes, with many customers feeling shortchanged on ingredients.
Customer Service
Service is frequently described as rushed and unprofessional, with reports of rude staff and poor communication.
Cleanliness
Consistent feedback about unsanitary conditions in the restaurant, including dirty tables and floors.
MA
Mark A
6 days ago
5.0
Pretty good Barbacoa pulled beef or whatever you like for meat options also the hibiscus drink is good too
FM
Francisco Martin
Jan 5, 2026
1.0
They put ice-cold frozen corn in my hot rice and beef bowl. Every time I've come here, something is messed up. I don't think anyone here is paying attention to what they're doing.
EB
Emily Braun
Jan 3, 2026
1.0
I asked them to press my burrito (like they do in the States) and she said “we don’t do that” and I asked if they had the machine to do it and she said “yes we have the machine but we don’t do that here”. It was super disappointing and annoying. I wouldn’t have gone if I knew that.
To be honest I think they could’ve easily pressed my burrito but are just really lazy and didn’t want to.
AS
Amanjeet singh
Dec 29, 2025
1.0
Very disappointing experience. Portions were extremely small, the food was undercooked, and the overall taste was just weird and off. Definitely not what I expect from Chipotle
JJ
JonJonPoPong
Dec 4, 2025
5.0
This was my first time at Chipotle, I had wanted to go when they first opened but negative reviews kept me away. I dropped in here recently and had an amazing experience. The gentleman who made my burrito did a fantastic job, it was massive, as it should be. I spent $21 something for a burrito and drink, I had guacamole on the burrito also. Now the drink for a large fountain was $4? So maybe skip the drink in my opinion, its a bit much. I tried the watermelon lemonade, it was okay, but if I did have a drink in the future, maybe just normal lemonade.
However at $16 for the burrito it was massive and felt worth it.
It tasted fantastic and yea its definitely on the pricer side of fast food, however $16 at taco bell gets you a drink, two tiny tacos supreme with no filling and fries. So id rather come to Chipotle where you get a fresh and delicious massive burrito.
The ingredients tasted fresh and everything was SUPER TASTY.
Staff were great and the location was nice and clean.