Customers frequently reported slow service, with many experiencing long wait times and incorrect orders.
Food Quality
There were numerous complaints about food quality, including cold meals, incorrect items, and unsanitary conditions.
Staff Attitude
Many reviews highlighted rude or unhelpful staff, contributing to a negative customer experience.
Cleanliness
Some customers noted that the dining area was clean, but others reported issues with food handling and cleanliness.
Inconsistent Experience
Overall experiences varied widely, with some customers praising quick service and good food, while others had very negative encounters.
GM
Grapes Mawishk
2 days ago
3.0
Not Gunna lie this place always messes up our nugget sauce and had a issue with night crew not wanting to make cookies, but it's a classic McDonald's so can't expect too much, double check your sauce if you don't get sweet and sour 🤣
3 stars all around not great not bad
CS
Carson Smith
5 days ago
1.0
I watch 6 meals go out before me and when I got mine I got a burger that looked like it went through a tornado and the patty wasn’t even on the bun
MM
Maninder
Nov 17, 2025
1.0
Food is alright half of the times but customer service is just zero altogether
BB
Bug
Nov 10, 2025
1.0
Have been having troubles with this location for ages. Sloppily made food, forgotten sauces, cold fries, rude (maybe high) night staff. Finally decided to leave a review when I got a small hot chocolate and there was a fly in it. It’s winter. They must not be cleaning their stations well.
DR
Damon Riesach
Nov 7, 2025
2.0
If your ordering extra condiments, double check because I bet they wont be there
What are the opening hours for dining in at McDonald's in Cold Lake?
McDonald's in Cold Lake is open for dining in 24 hours a day, seven days a week.
Does McDonald's in Cold Lake offer drive-through service and what are its hours?
Yes, McDonald's in Cold Lake offers drive-through service 24 hours a day, every day of the week.
Are delivery services available at McDonald's Cold Lake, and what are their hours?
McDonald's Cold Lake provides delivery service 24/7 every day.
Where is McDonald's located in Cold Lake?
McDonald's is located at 4208-50th St, Cold Lake, AB, T9M 1S6, Canada.
What payment methods does McDonald's Cold Lake accept?
McDonald's Cold Lake accepts American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at McDonald's Cold Lake?
McDonald's Cold Lake serves breakfast, lunch, and dinner.
Does McDonald's Cold Lake offer in-store pickup?
Yes, McDonald's Cold Lake offers in-store pickup service.
What nearby restaurants can customers visit before or after dining at McDonald's Cold Lake?
Nearby restaurants include Boston Pizza, Humpty's Family Restaurant, Humpty's Big Plate Diner, Tim Hortons, BarBurrito Canada, Pizza House and Sub, Mr Sub, TacoTime, and Wok Box.
Where can customers fuel up their car or get a car wash near McDonald's Cold Lake?
Nearby options for fuel and car wash include Shell Car Wash and Co-op Cardlock gas station.
Are there any nearby entertainment or shopping options close to McDonald's Cold Lake?
Yes, customers can visit GameStop for gaming products, Cold Stone Creamery for ice cream, The Brick for furniture and appliances, Reitmans for clothing, and Liquor Warehouse Cold Lake for beverages.